Wali U. Alam, CFPIM, CQE, CQA, Registered Lead Auditor
Principal Consultant, Quality Institute of America, Inc., Houston, TX, USA
• Provide hands-on leadership to client teams in implementing Quality Systems. Facilitate problem solving by client in a facilitating style, achieving efficiency goals.Provide training in classroom, work-shop, and hands-on settings to enable client to be self-sufficient, and be able to internalize technology and motivation.
• Provide assessment of systems for certification to ISO 9000 and other Standards. Registered Lead Auditor under the Exemplar Global (formerly RAB).
Steady growth of career in Engineering, Operations Management and Quality in large and well respected UK and US organizations. Recognized in professional circles—Past Chair of the American Society for Quality, Houston, TX, USA, and past Conference Chair, ASQ Quality Management Division.
1994- Current: Quality Institute of America. President. Organized the business, including team of professionals. Firm has grown to several locations, including internationally. Led the development of integrated Quality Management System software. Has been published and quoted in the professional press.
1992-1994: Lloyd’s Register. Quality Systems Consultant. First American to be hired in the ISO 9000 practice. Conducted assessments of companies like AT&T, Dow, DuPont, and many smaller companies. Helped several companies install Quality Systems with outstanding success. Developed and delivered several extremely successful training courses.
1988-1992: Sullair Corp (United Technologies). Manager Quality Systems, Director Material Management. Installed ISO 9001, and MRP, including developing an expert system for modular planning. Trained personnel. Reduced $10 million inventory (25%) in single year, while increasing delivery performance, and shipping volume.
1970-1988: Four manufacturing companies. Industrial Engineer, Development Engineer, Manufacturing Manager, Industrial Engineering Manager, Materials Manager. Implemented SPC, and Quality Cost systems, Implemented manufacturing planning systems, Improved delivery performance, simultaneously reducing inventory. Implemented various cost reduction projects: process re-engineering, capital improvement, gainshairing, measured day work, employee involvement, employee training.
BS and MS in Engineering, Registered Lead Auditor-RAB (USA) past Authorized Auditor-Automotive (QS 9000). Certified-Fellow in Production and Inventory Management Quality Engineer, Ford SPC, and others. Ex-President, APICS, Cleveland. Past Chair of ASQ, Houston. Team Leader of Economic Case for Quality, ASQ. Conference Chair, Quality Management Division, ASQ- National. Presented several papers at different conferences, and published in several Quality System Management professional magazines. Also a popular speaker on ISO 9000 and Quality at professional meetings.