Norma Antunano, Norma, Systems Lead, Faculty, Consulting Firm, University of Phoenix and Michigan, Austin, TX, USA
Norma has over 20 years of combined experience in quality, engineering, leadership and innovation. She has worked for Motorola, Medtronic, Honeywell, 3COM and Broadcom, Hewlett Packard and other organizations in variety of roles, including product and service innovation, strategic partner management, quality engineering, global quality management and IT strategy and consulting. Norma holds a Master degree in Engineering Sciences from Arizona State University, and MBA from Keller Graduate School. She is ASQ Fellow, ASQ certified Software, Quality and Reliability Engineer, Certified Software Product Manager, and Master Six Sigma Black Belt.
Norma has been multi year Malcolm Baldrige National Award examiner of health care and government bank organizations, and has authored content for IPC, ASQ, IEEE and AHFE. For almost half of her career she has prepared and mentored hundreds of presentations for customers, project stakeholders, executives, and project certification board (including enterprise Lean Six Sigma Projects).
To complement her passion for talent development, Norma has also facilitated education for over 1000 students/working professionals at the University of Phoenix. As IEEE Senior Member, she is currently part of the standards development task group (SDN project), and co-driving the creation of Central Texas Engineering in Medicine and Biology Society. Norma has been invited as participant of several IoT forums hosted by Silicon Valley firm (multi-sector participation).
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“ISO 9001 is used by millions of people and organisations around the world and the upcoming 2015 revision will have a big impact on those who work with the standard.
The impact of this revision will be similar to, if not greater than the 2000 edition, which was a major change for accreditation bodies, certification bodies, training organisations, implementing organisations, procurement organisations, consultants and customers.”
An excerpt from IRCA Resources on “ISO 9001: IRCA Supporting the 2015 Revision”, October 2013