Engaging Top Management
Presenter: Beth Coody, ISO Internal Auditor, Cavendish Scott, Inc, Aurora, CO, USA
Keywords: Sustainability, Top Management
Industry: Manufacturing, Service
Engaging top management is a challenge that many organizations face. The standards are changing and stricter requirements are being made for top management. The reason? Without management involvement the ability to implement and maintain an effective quality management system is incredibly difficult. In many cases, lack of top management involvement has directly led to loss of ISO certification. This presentation describes proven techniques with data acquired from major research institutions that promote top management engagement.
Quality Managers, Quality Teams, ISO Support Staff-
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