Terence Paul Malloy
Terence Paul Malloy Sr. Quality Specialist, ABB, Lake Mary, FL, USA Terence Malloy is a Senior Quality Specialist and Nuclear Program Manager for ABB Electrification Products Medium Voltage North America. He is the Internal Audit Program Coordinator for seven manufacturing facilities in North America, coordinating the audit schedules for 25 internal auditors.
He develops and maintains the corporate quality procedures that establish common quality management systems among the sites. As the Nuclear Program Manager he supports three facilities that provide equipment to the nuclear industry in the U.S.A. and Canada by sharing best practices, keeping the staff informed of industry developments, and ensuring full compliance with federal regulatory requirements.
Terence began his career by enlisting in the US Navy and attended electrical and Navy Nuclear Power training. He served as an electrician on board three nuclear submarines. His first dive was on initial sea trials on the Omaha, a 688-Class Fast Attack submarine, with Admiral Rickover, the head of the Naval Nuclear Propulsion Program, on board. He was promoted rapidly, and received several commendations for leadership.
As an Instructor Supervisor at Naval Submarine School, he led a team that performed a complete revision of the curriculum used to instruct 5000 sailors every year, which earned him a Navy Commendation Medal. He earned a Bachelor’s degree at night school, then was commissioned an officer and served as a Technical Assistant for the US Department of Energy Naval Reactors at Portsmouth Naval Shipyard in Portsmouth, New Hampshire.
Following retirement from the Navy after 21 years, he worked as a Quality Manager for an aerospace firm, an automotive parts supplier, and as a Plant Manager for a precision machine company specializing in automation equipment. Terence holds a patent for designing a special ball bearing sorting apparatus. Terence served as the Vice-Chair of a School Board for three 3-year terms, and was instrumental in getting a new high school built that relieved significant over-crowding throughout the school district. The high school was built without any increase in the residents’ tax rate. At ABB,
Terence has been the Quality Manager at Florence, SC, and Coral Springs, FL, as well as the Quality and Customer Service Manager at Lake Mary, FL. He has also been the Operations Manager at the Napa, CA Service Center, where he coordinated a major improvement project at 23 different substations for Pacific Gas & Electric. Terence considers the Quality profession to be all about advocating for the customer. Quality Management System tools are only effective if they result in customer satisfaction, which will ultimately lead to success for the business.
Terence is a certified six-sigma black belt instructor, and formerly an ASQ Certified Quality Engineer. He is an ISO 9001 and NQA-1 Lead Auditor. Terence is a voting member of the US Technical Advisory Group (TAG) to TC176 that establishes the US position on ISO 9001 and other quality standards. He is also a member of US TAG to ISO/PC 302 for revising ISO 19011 (guidelines for auditing management systems). He has 30 years of auditing experience in nuclear, automotive, aerospace, and quality management.
Terence holds a Bachelor’s of Science degree in Business Administration from the University of the State of New York, and a Masters of Business Administration degree from New Hampshire College. He has been married for 38 years to his wife Holly, and has three successful children pursuing careers of their own. He is an enthusiastic, if not overly proficient, golfer, and enjoys nature photography and reading in his spare time Conf No: 96634732 ISO Conf: Checked LSS Conf:
“ISO 9001 is used by millions of people and organisations around the world and the upcoming 2015 revision will have a big impact on those who work with the standard.
The impact of this revision will be similar to, if not greater than the 2000 edition, which was a major change for accreditation bodies, certification bodies, training organisations, implementing organisations, procurement organisations, consultants and customers.”
An excerpt from IRCA Resources on “ISO 9001: IRCA Supporting the 2015 Revision”, October 2013