Workshop #1; Core Training for the ISO 9000/QMS Professionals
8:00 a.m. - 5:00 p.m.; One-Day Workshop; 0.8 CEU
Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA

Workshop #2; Aviation, Space, and Defense AS9100 Update
8:00 a.m. - 5:00 p.m.; One-Day Workshop; 0.8 CEU
 Alan Daniels, Process and Systems Manager, The Boeing Company, Lake Stevens, WA, USA;
Co-Presenter: L.L. Buddy Cressionnie

Workshop #3; Seize the Moment: How Small Businesses Can Become Bigger by Continual Strategic Quality Planning
8:00 a.m. - 12:00 p.m.; Half-Day Workshop; 0.4 CEU
Jack West, Business Advisor, Silver Fox Advisors, The Woodlands, TX, USA; Co-Presenter: Charles C. Cianfrani

Workshop #4; ASQ CMQ/OE Refresher
1:00 p.m. - 5:00 p.m.; Half-Day Workshop; 0.4 CEU
Chris Hayes, President, Impact Performance Solutions, LLC, Morgan, UT, USA

Workshop #1
Core Training for the ISO 9000/QMS Professionals
Sunday February 17, 2013
8:00 a.m. - 5:00 p.m.
One-Day Workshop; 0.8 CEU
Lorri Hunt, U.S. Delegation Leader to ISO/TC 176/SC2, Deputy Leader for ISO 9001: 2008, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA

Workshop Description
Just like a person entering the military must attend basic training, it is important for the person who is going to help ensure the effectiveness of the Quality Management System (QMS) has the right training.

The quality professional needs to start with the basics to make sure the QMS requirements meet the intent of ISO 9001. This understanding becomes the foundation of the QMS, and without it, an organization's system may struggle. Some organizations skip the basics and go right to implementation. Some organizations rotate their staff and do not provide the same basic training to get started. Other organizations reduce their focus on those core requirements that help sustain the ISO 9001 Quality Management System over time.

We will use a combination of real life illustrations of what can go wrong in a Quality Management System, and will describe the Quality Management System as a part of your day-to-day business, while avoiding the potential pitfall of a Quality Management System becoming so "normal" that it loses its focus.

The workshop will focus on those ISO 9001:2008 requirements that make or break the Quality Management System. It will emphasize the basics every quality manager needs to know to have an effective ISO 9001 Quality Management System. We will review the tools and methods that help you stay on the journey, and not the race. Whether you are just getting started on the ISO 9000/QMS journey or need to refresh your skills set, this workshop is for you.

Faculty
Lorri Hunt is a United States expert to the revision to ISO 9001 anticipated for 2015 and served as the international deputy task group leader to ISO 9001:2008. She has implemented quality management systems in diverse organizations such as Honeywell, the Department of Energy, and small businesses since 1994. She is a co-author of The Insiders’ Guide to ISO 9001:2008.

Who Should Attend
This workshop is great for those participants new to Quality Management Systems and those needing to understand the basics of audits as well as those participants who need a refresher on conducting audits in order to add value to their organization.

Fee
Conference rate with the "A2013" code is $645 if you register by January 11, 2013; $695 after this date. The fee includes course materials, a certificate, and lunch. Please note that space is limited.

Workshop #2
Aviation, Space, and Defense AS9100 Update
Sunday February 17, 2013
8:00 a.m. - 5:00 p.m.
One-Day Workshop; 0.8 CEU

Alan Daniels, Process and Systems Manager, The Boeing Company, Lake Stevens, WA, USA; Co-Presenter: L.L. Buddy Cressionnie

Workshop Description
This one-day workshop will focus on the unique aerospace standards for Quality Management System (QMS) that have been implemented by the major aviation, space, and defense companies. Also included will be appropriate implementation based on company size and product focus. This workshop will explore the following topics:

1) International Aerospace Quality Group (IAQG) Overview
2) Aviation, Space, and Defense QMS Requirements Documents - What it is, how it is used, how to comply with its requirements
3) Status of Aviation, Space, & Defense Standards
4) AS9100, AS9110, and AS9120 Revision Activity
5) AS9101 Revision Activity
6) AS9104/1 Auditing Certification Requirements
7) Integrated approach to standards management
8) Other related standards and their applications in relationship to the Aviation, Space & Defense QMS

Faculty
Alan Daniels is currently the International Aerospace Quality Group (IAQG) Requirements Team Leader representing quality management systems (QMS) standards AS9100, AS9110, AS9120 and AS9101 internationally. He is the leader of the AS9100 Team and is the Vice-Chair of ISO/TC 176, the committee that writes the ISO 9000 Quality Management System. Also, Mr. Daniels provides processes and systems management for Commercial Airplanes across the Boeing enterprise.

Buddy Cressionnie is currently an International and Americas IAQG 9100 Team lead for maintaining and revising the AS9100 standard. He is a voting Technical Advisory Group (TAG) to ISO/TC 176, and is the Aviation, Space, & Defense Sector Liaison to the US TAG. Mr. Cressionnie currently oversees the Quality Management for Quality & Mission Success at Lockheed Martin Aeronautics, a company with 27,000 employees across ten sites.

Who Should Attend
Aviation, Space, and Defense Quality and Project Managers, and AS9100 Internal and External Quality Auditors.

Fee
Conference rate with the "A2013" code is $645, if you register by January 11, 2013; $695 after this date. The fee includes course materials, a certificate, and lunch. Please note that space is limited.

Workshop #3
Seize the Moment: How Small Businesses Can Become Bigger by Continual Strategic Quality Planning
Sunday February 17, 2013
8:00 a.m. - 12:00 p.m.
Half-Day Workshop; 0.4 CEU
Jack West, Business Advisor, Silver Fox Advisors, The Woodlands, TX, USA; Co-Presenter: Charles C. Cianfrani

Workshop Description
In the world of small businesses, there is only one real hard and fast rule: you either grow big enough to survive or you die. In reality, most don't make it. This workshop will discuss the reasons why businesses fail to grow and will provide examples of how businesses use strategic systems thinking and quality planning to achieve needed growth.

Faculty
Jack is immediate past Chair of the US TAG to ISO TC 176 and was lead delegate for the United States to the International Standards Organization committee responsible for the ISO 9000 family of Quality Management standards. Jack West is one of the top leaders in the world on ISO 9000/QMS. Charlie is a QMS expert with years of executive experience in businesses large and small.

Who Should Attend
This workshop is highly recommended for small business owners, Quality Managers, Project Managers, and Internal and External Quality Auditors.

Fee
Conference rate with the "A2013" code is $345 if you register by January 11, 2013; $395 after this date. The fee includes course materials, and a certificate. Lunch is on your own. Please note that space is limited.

Workshop #4
ASQ CMQ/OE Refresher
Sunday February 17, 2013
1:00 p.m. - 5:00 p.m.
Half-Day Workshop; 0.4 CEU
Chris Hayes, President, Impact Performance Solutions, LLC, Morgan, UT, USA

Workshop Description
Based on the ASQ CMQ/OE Body of Knowledge and the appropriate level of learning required, this workshop will teach some of the most valuable skills that a quality professional can possess for adding value to their organization. Hands-on exercises will assist participants in not only understanding the concepts, but allow them to apply them immediately after the workshop in their own environments.

Faculty
Chris Hayes is President of Impact Performance Solutions. Chris has spent over 25 years of experience in various industries to transform their organizations.

Who Should Attend
Individuals seeking ASQ CMQ/OE certification, and managers, and business leaders who wish to possess the skills necessary to improve business performance.

Fee
Same as Workshop 3.