ISO 9000 & AUDITS WORLD CONFERENCE
5S as a Catalyst for Change
Presenter: Mian Saqib Sohail, Senior Manager Organization Development, Artistic Milliners, Karachi, Pakistan
Keywords: Change Management, S5, Standardization
Textile organizations usually work on the premise of improving their systems only if it helps productivity. There are many tools available that help them in doing just that but most of the times it is not sustainable. True, sustainable improvement can only be achieved if only those tools are used that can be engrained in the memory of the personnel. Work instructions that can be converted into habits. 5 S is one of those tools that if applied effectively can help bring or escalate change in the organization. It focuses on the little things that everyone can work on and things that can’t be blocked or delayed by red tape of the system. It also helps in empowering the employees, giving them a belief that they are in control of their part of the organization and that their efforts will be recognized. The feeling to be in control of the process gives them ownership of the organization. Now onwards all their decision making will be in line with the vision of the organization. 5S not only helps in sorting out areas but most importantly in sustainability of systems. If any change needs to be brought to the organization, it should come through using 5S.
The ideas for change should be shared at all levels and they should be involved in decision making as well. This sort of ownership brings in increased loyalty and pride to the employees. Another part of 5S that is a real change maker is ‘Standardize’. This helps in implementing change by locking up SOP’s/work instructions that employees could be trained on.
This also helps in performance management at later stages as it serves as a benchmark to evaluate performance of the employees against set standards