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ISO 9000 & AUDITS WORLD CONFERENCE ABSTRACT 

A Creative Approach to the Context of the Organization

Presenter:

Ralph Krueger, Manager, ArcelorMittal Dofasco G.P., Caledonia, ON, Canada

Keywords:

Context, Organization, Priorities

Industry:

Manufacturing

Level:

Intermediate

Your organization has met the deadline to transition to ISO 9001:2015. Most certainly you retained the nuts and bolts of your existing quality management system but have you taken advantage of the new requirements to leverage the success of organization. Some companies who only do the minimum to meet the requirements for the standard do themselves a disservice by not fully grasping the opportunities afforded by the ISO 9001:2015 standard. How do you make something that appears as an academic exercise into something that is dynamic and value adding to your organization? A good example is the requirement to define the context of your organization. For many companies, taking a minimalistic approach, they achieve this requirement in a single sentence, pulled from a prospectus or brochure that appeals to potential shareholder or business owner but no one else. Having a meaningful context of the organization is foundational to accurately identifying your stakeholders. In the timespan between now and your next surveillance, consider the benefits of reviewing how you have defined the context of your organization and how well it dovetails with the needs and expectations of your interested parties that are relevant to your quality management system. The answer might not be – not very well. In this presentation, I will outline the approach our company took applying the requirement of “Understanding the organization and its context “. I will explain how we defined our context initially using a creative approach called the Playbook. I will outline the components of our 2017 Playbook and how this concept further evolved and developed into the 2018 Playbook. I will address which external and internal issues were identified and how these will be monitored and reviewed through the use of key process indicators (KPIs).

Call for Proposals

Proposal Submission Deadline:
October 11, 2019

Acceptance notification date:
November 11, 2019

Early Registration Deadline:
February 11, 2020

Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

Multiple Proposals: You may submit multiple proposals.

Conference Registration Fee:
The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.


You will need the following to submit a proposal

Proposal Title: Maximum 80 characters including spaces. 

Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

Speaker's Photo (optional)

Sample Video (optional)


Government Organizations




Corporations

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(*) based on previous conference attendance


CONTACT US

Tel:  1 (408) 894-9910 or 1(800) 875-1960
Fax: 1 (866) 500-9081
Email: info@iso9000conference.com



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