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A Simplified Approach to a Process Based Quality System

Presenter: Mark Netzel, VP of Quality, Die-Matic Corporation, Parma, OH, USA

Keywords: Process Based QMS, IATF 16949, ISO 9001:2015

Industry: Automotive, Manufacturing, Service

Level: Intermediate

ABSTRACT 

An Introduction to the Process-based QMS – Adding Value to Your Business

This presentation will review some of the fundamental steps in developing a process-based system for your QMS in order to add value to your business.

What is “Process Based Management”?

  • Managing your business processes that make up your Quality Management System (QMS)
  • Determining the business processes that make up your QMS
  • Determining who “owns” the process
  • Measuring & managing the outputs of the process against an objective and goal
  • Taking action when the objective/ goal is not being met
  • Improving the process
  • Evaluating the relationships between your QMS processes (inputs/ outputs)
Differs from the “silo approach”.     

What is a “Process”


  • Transforms “inputs” into “outputs”
  • Has an “objective” with a goal
  • Can be monitored/ measured
  • Requires information
  • Requires “inputs” – materials to be transformed/ used
  • Has an “output” – product/ service/ information
  • Should “add value”
  • Connection with ISO 9001 based requirements
  • Determine the QMS processes needed
  • Determine the sequence and interaction of the processes
  • Determine the criteria and methods
  • Ensure the availability of resources for effective and efficient operation and control of the processes
  • Monitor & measure (where applicable)
  • Implement actions to achieve planned results and continually improve the processes
  • Examples of Common QMS Business Processes

Where Do I Start?

• Reinforce the Process Approach

• Hold process owners accountable and give process authority

• Implement continual improvement on the process

Conference & Exhibitor Registration will start on
 October 9, 2018


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A PROPOSAL

  • Even though the deadline to submit a proposal has passed, you may still submit a proposal for consideration for substitutions
  • Notification Date: Authors will be notified by October 31, 2018
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Conference Chair's Message

Robert Freeman

The 2019 ISO 9000 & AUDITS WORLD CONFERENCE is focused on providing you and your organization with the information and tools needed to continue this drive toward excellence. This year’s conference will not only continue to prove relevant topics with leading experts in their respective fields, but it is ...read more