A Simplified Approach to a Process Based Quality System

Presenter: Mark Netzel, VP of Quality, Die-Matic Corporation, Parma, OH, USA

Keywords: Process Based QMS, IATF 16949, ISO 9001:2015

Industry: Automotive, Manufacturing, Service

Level: Intermediate

ABSTRACT

An Introduction to the Process-based QMS – Adding Value to Your Business

This presentation will review some of the fundamental steps in developing a process-based system for your QMS in order to add value to your business.

What is “Process Based Management”?

Managing your business processes that make up your Quality Management System (QMS)
Determining the business processes that make up your QMS
Determining who “owns” the process
Measuring & managing the outputs of the process against an objective and goal
Taking action when the objective/ goal is not being met
Improving the process
Evaluating the relationships between your QMS processes (inputs/ outputs)

Differs from the “silo approach”.

What is a “Process”

Transforms “inputs” into “outputs”
Has an “objective” with a goal
Can be monitored/ measured
Requires information
Requires “inputs” – materials to be transformed/ used
Has an “output” – product/ service/ information
Should “add value”
Connection with ISO 9001 based requirements
Determine the QMS processes needed
Determine the sequence and interaction of the processes
Determine the criteria and methods
Ensure the availability of resources for effective and efficient operation and control of the processes
Monitor & measure (where applicable)
Implement actions to achieve planned results and continually improve the processes
Examples of Common QMS Business Processes

Where Do I Start?

• Reinforce the Process Approach

• Hold process owners accountable and give process authority

• Implement continual improvement on the process

Call for Proposals

Proposal Submission Deadline:
October 11, 2019

Acceptance notification date:
November 11, 2019

Early Registration Deadline:
February 11, 2020

Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

Multiple Proposals: You may submit multiple proposals.

Conference Registration Fee:
The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.