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ACA: The One Page Internal Audit and Corrective Action

Presenter: Joseph Foy, Quality Manager, M&M Electric Service, Inc., Gastonia, NC, USA

Keywords: Internal Audit, Corrective Action, ISO 9001:2015

Industry: Automotive, Manufacturing, Service

Level: Intermediate

ABSTRACT 

One difficult aspect for most organizations during the ISO 9001 transition is performing and submitting internal audits and corrective actions. Previously, internal audits were lengthy and costly; however, the one page Internal Audit and Corrective Action (ACA) is the solution to the difficulties of auditing.

The ACA form combines the requirements of ISO 9001 with the process mapping and tools from Lean Six Sigma. The ACA allows anyone who completes the form to become an internal auditor, with the average completion time of thirty minutes. The Lead Auditor finalizes and verifies all technical information after the audit is conducted. The ACA form is designed with four separate tables that fit on one piece of paper containing the following information:

• Table 1 – Information

o Title; Project Number; Project; Part Numbers Affected; Brand; Facility.

• Table 2 – The Internal Audit

o Scope (description, scope in, and scope out);

o Internal Audit (process map);

o Sections of the ISO Standard and Internal QMS Audited;

o Champion;

o Lead Auditor;

o Internal Auditors.

• Table 3 – The Corrective Action

o Containment, Percent Effective, Date Implemented, Verified Y/N;

o Define and Verify the Root Cause, Percentage of Contribution Verified Y/N;

o Develop and Choose a Solution, Validation Method, Verified Y/N; Implement Solutions, Risk Assessment, Date Implemented, Verified Y/N;

o Prevent Recurrence, Date Implemented, Verified Y/N; Recognize the Team.

• Table 4 –Conclusion

o Date Opened; Last Update; Reported By; Date Closed; Reviewed and Approved By.

The ACA form applies no matter the organization size or sector, and is to be completed for every nonconformance. This process allows the nonconformance to be documented, resolved, and retained as an internal audit. This allows the organization to meet all requirements set forth by ISO 9001, while improving the monitoring and measuring of the QMS with minimal manpower, time, and financial investments.                         

    Conference/Exhibit Registration will open on October 4, 2019

    Call for Proposals

    Proposal Submission Deadline:
    October 11, 2019

    Acceptance notification date:
    November 11, 2019

    Early Registration Deadline:
    February 11, 2020

    Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

    Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

    Multiple Proposals: You may submit multiple proposals.

    Conference Registration Fee:
    The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

    Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.


    You will need the following to submit a proposal

    Proposal Title: Maximum 80 characters including spaces. 

    Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

    Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

    Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

    Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

    Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

    Speaker's Photo (optional)

    Sample Video (optional)


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    (*) based on previous conference attendance


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