Norma has worked for various organizations including Motorola, Medtronic, Honeywell-Allied Signal, 3COM, Broadcom, HP, Baker Hughes, non-profits, and the government in the areas of product and quality engineering, global quality and services, global supply chain transformations, strategic partner management, IT strategy, program and portfolio management, auditing business and manufacturing processes supporting regulating sectors including automobile, financial and health care sectors (human implantable devices and components) throughout the world, leading customer success, information and data management and consulting.
Norma holds Masters in Engineering Sciences and in Business Administration and PhD in Engineering Philosophy; she is ASQ Fellow, Master Lean Six Sigma Black Belt, Certified Reliability Engineer and Software Product Manager. She is Senior IEEE member participating in Software Defined Networks and Cloud Federation standards development with NIST and participating organizations and has facilitated education for more than a thousand students at credited universities.
Norma has served as National Performance Excellence Award examiner for over 5 years leading examination of Knowledge Management, Information and Information Technology category and also of the Operations Focus category for variety of organizations including the Federal Reserve Bank. She has authored content for IEEE, ASQ, Applied Human Factors Ergonomics (AHFE) published by Springer (Advances in Intelligent Systems and Computing section), for other organizations and is content reviewer of American Journal of Applied Scientific Research. She has been invited to consult on IoT and leveraging data science (especially computer vision) in support of new applications and discoveries and is currently co-authoring “Ergonomics - New Developments for Global Change” focusing on Cybersecurity for In Tech Open.