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ISO 9000 & AUDITS WORLD CONFERENCE ABSTRACT 

Audits - Effective Follow Up and Continuous Improvement

Presenter:

Marc Vogin, Fellow Quality Engineer, Siemens Energy, Inc., Orlando, FL, USA

Keywords:

Audits, Continuous Improvement, Key Performance Indicators

Industry:

Energy/Oil & Gas

Level:

Intermediate

General Overview:

How do we learn from the audits we perform? Can the issues identified from auditing apply to other key processes in the organization? If so, what is done to make this known?

Audit Status / Follow Up:

Are summary audit reports prepared regularly (quarterly, yearly, etc.) that highlight areas of repeat noncompliance.

It’s important to keep all those involved aware of the status of the individual audits as well as the complete audit program. Are regularly scheduled meetings with the various department coordinators held to address any open issues? Do any issues need escalation. How is upper management made aware of these?

What information is being sent out on a regular basis. And who is it sent to. Typically, the lead auditor is the initial contact for any specific questions; but is there a lead that oversees all the audits in a particular department.

Key Performance Indicators:

Are Key Performance Indicators established and published to all parties that would highlight these issues.

Monitoring key information of the audits is also important for continuous improvement. Are the submitted audit plans realistic. Are you committed to getting them done when scheduled? Do you even know how you are faring against your audit plan (scheduled vs. actual start date)? Or does your organization continue to adjust the scheduled start dates.

Also, are the respective measures closed out in a timely manner. Do you have an internal KPI that you work to meet? How long does it take to close out an audit from the initial start date to all the measures are resolved? Is Audit Closure timeliness tracked?

Analysis:

Effective analysis of the audit findings key performance indicators is important for a continuous learning environment. How are the measures categorized (major non-conformance, minor non-conformance, observation, opportunity for improvement, best practice, etc.)? Do you look at what ISO section is causing the most measures?

With effective analysis, conducting Lessons Learned is also important. Are we taking advantage of all the information that we have? What went well? What went bad. How can we make the audit process better?

How can we use all this information to assist in audit planning? If we find key issues that may cause significant problems throughout the organization, do we need to take action and address them now. Do you need to modify your current internal audit plan for this, or adjust your long-term audit plan?

Are we performing the appropriate audits that are important to your department? Who is involved in determining the audit subject. Is it Department Management. Is the Audit Program approved by Upper Management? Is there an agreed to process where they review and approved the audit program (audit topics, number of audits conducted, etc.)

This presentation will present general tips and techniques that will aid the Internal Audit Department as well as the specific departments in your organization to better address key issues and take proactive steps for continuous improvement.

Conference/Exhibit Registration will open on October 4, 2019

Call for Proposals

Proposal Submission Deadline:
October 11, 2019

Acceptance notification date:
November 11, 2019

Early Registration Deadline:
February 11, 2020

Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

Multiple Proposals: You may submit multiple proposals.

Conference Registration Fee:
The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.


You will need the following to submit a proposal

Proposal Title: Maximum 80 characters including spaces. 

Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

Speaker's Photo (optional)

Sample Video (optional)


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Corporations

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(*) based on previous conference attendance


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Tel:  1 (408) 894-9910 or 1(800) 875-1960
Fax: 1 (866) 500-9081
Email: info@iso9000conference.com



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