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BIOGRAPHY

Deborah A. Barnes

Chief, Systems Engineer, SAIC, Silver Spring, MD, USA

Ms. Deborah A. Barnes has over 25 years’ experience in quality management, program management, system engineering, organizational change management, and business process engineering. She is a 24+ year United States Air Force veteran, who has also worked with numerous government agencies, private sector fortune 500, and small businesses, as well as non-profit, and not for profit organizations.

Deb is a previous Principal Speaker ISO 9000 & Audits World Conference, and has certifications as/in: ISO Lead Auditor, ISO Quality Management Representative, ITIL, Lean Six Sigma, USAF Quality Certified, USAF Quality Instructor, USAF Quality Curriculum & Course Developer, Baldridge Award Examiner, and Earned Value Management (EVM).

She is presently a Chief System Engineer / System Engineering & Software System Coach. Deb is coaching organizations; senior leaders, middle level managers, Systems Engineers, and software & hardware development teams to deliver software systems based on the customer’s process improvement framework. At the team level she works with developers, engineers and testers using agile methods to continuously improve their planning, processes, and measurement to meet their customers’ needs. At the organizational level, she works with mangers and seniors to refine common planning, processes, and impact analysis to best utilize resources and make decisions in support of critical mission customers. Deb pioneered the Organizational Coaching approach and teamed coaching within the customer to deliver efficiency, effectiveness, and cohesion within and across organizations to deliver excellence in a high demand, rapidly changing environment. At the Major System Acquisition (MSA) Program level, work with Mission System Engineers, Acquisition Program Managers, and Mission Capabilities Technical Advocates to enhance communication, collaboration, and problem resolution to enable sound planning, execution and deployment of mission critical systems. Leading a customer team to provide agile, practical coaching across multiple organizational and affiliation boundaries to foster full integration among all components and processes necessary for program success.

Notably, Deb was the Lead auditor for the Office of Targeting & Transnational Issue (PR), the National Geospatial-Intelligence Agency (NGA). She led PR to ISO 9001-2008 certification, and established its Quality Management System (QMS). As the Quality Management Representative, she stood up and led the engagement, guiding PR from QMS start up to certification in 14 months, well before the 18–25-month international average. Deb led the first ever ISO certification in the Intelligence Analysis arena. She managed all senior client relationships and maintained an excellent rapport with junior analysts thru senior executives. Deb was also the lead system administrator for PR’s Vintara software application.

Deb developed and conducted all required courses for ISO certification (intro: ISO 9001, Process Management, Product Management, Internal Auditor Training, Corrective Action, Senior Leadership ISO Orientation Courses) for the organization.

With her education in: PhD, Management & Decision Sciences (ABD), a Masters of Human Relations (MHR), with an Organizational Leadership/ Process Improvement emphasis, and a BA, Psychology, Deb has continually applied her skills and expertise to deliver excellent results across a variety of industries and government agencies.





JUST A FEW OF THE ISO 9000 & Audits WORLD CONFERENCE PARTICIPANTS

Government Organizations




Corporations

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(*) based on previous conference attendance






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