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Charlie Cianfrani

U.S. Expert Representative to the ISO committee that wrote ISO 9001:2008 & ISO 9004:2009, Philadelphia, PA, USA

Charlie Cianfrani is an internationally recognized authority on quality management. He is a U.S. Expert Representative to the International Organization for Standardization (ISO) committee responsible for quality management and directly participated in writing ISO 9001 2008 as well as ISO 9004 2009 and is a member of the Working Group creating ISO 9004 2018. Mr. Cianfrani has successfully implemented ISO 9001 compliant quality management systems for clients on six continents.

Charlie is a fellow of the American Society for Quality, a Certified Quality Engineer, a Certified Reliability Engineer, a Certified Quality Auditor, an Exemplar Global-certified QMS Auditor. He has published 7 books on Quality management including the recently published ISO 9001:2015 Explained fourth Edition, Cracking the Case of ISO 9001:2015 for Manufacturing Third Edition and Cracking the Case of ISO 9001:2015 for Service Third Edition. Cracking the Case of ISO 9001:2015 for Manufacturing and Cracking the Case of ISO 9001:2015 for Service will be published in Chinese in 4Q 2017.

Charlie holds a BS and an MBA from Drexel and an MS in Applied Statistics from Villanova.


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  • Even though the deadline to submit a proposal has passed, you may still submit a proposal for consideration for substitutions
  • Notification Date: Authors will be notified by October 31, 2018
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Conference Chair's Message

Robert Freeman

The 2019 ISO 9000 & AUDITS WORLD CONFERENCE is focused on providing you and your organization with the information and tools needed to continue this drive toward excellence. This year’s conference will not only continue to prove relevant topics with leading experts in their respective fields, but it is ...read more