International Organization for Standardization has recently published an update
to the ISO 9001 standard. The title of this publication is ISO 9001:2015
Quality Management Systems – Requirements. Earlier versions of this Standard
has been widely recognized and embraced throughout the world with over
1,000,000 organizations independently certified as compliant with its
requirements. It is expected that the same will be true for the 2016 edition.
The 2015 publication is a major update
to the Standard, the first since the 2000 edition, and it does incorporate a
new structure, old requirements restated in new ways and what, to some
organizations, will be perceived as new requirements. Some clauses may be
difficult for organizations to picture in their operational environment. There are also several nuances in the current
edition that organizations will need to consider when contemplating what
changes, if any, are required to their quality management system (QMS) to
ensure compliance with ISO 9001:2015 requirements. We have defined a number of
these Sticky Clauses and explore how
organizations should react to them in this two-hour WEBINAR titled: A Step-by
Step Guide to Complying with the Sticky
Clauses of ISO 9001:2015.
WEBINAR will address seven Sticky Clauses,
their requirements, and possible approaches to address and comply with these
Sticky Clauses to be addressed include:
Organization and context
Risk and opportunities
competence, and innovation
conditions and documented information
customer satisfaction and alignment of
Webinar is presented by Jack West or Charlie Cianfrani, both experts who have
held senior executive positions in quality management and P & L operations
both domestically and internationally and have over 100 years of combined
experience. Charlie and Jack have directly participated internationally in
actually writing both ISO 9001 and ISO 9004 since 1990. Both Jack and Charlie
are Fellows of the American Society for Quality and have had direct and
complete responsibility for creating and implementing ISO 9001 compliant
systems, not as observers or consultants or auditors but actually as the
executives responsible for successful compliance and operation of the QMS.
Webinar will answer the following key questions related to each sticky clause:
What is the requirement?
Why should we do it?
How can we do it?
The Webinar will use examples to
provide attendees with implementation ideas.
This Webinar will provide all staff
engaged in implementing and auditing management systems processes and
transitioning to current requirements with valuable insight into the subtle
aspects of the Standard as well as an opportunity to ask questions related to
what each sticky clause means, what
is the intent, how to effectively achieve compliance and how to approach
consideration of requirements to ensure that the QMS
is a valuable contributor to the sustainability of the organization.