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John E. (Jack) West 

John E. (Jack) West Jack is a quality professional who helps organizations improve productivity and quality. His extensive international experience includes working with organizations around the world to implement effective ISO 9000 quality systems focused on lower costs and higher customer satisfaction. He is past chairman of the US TAG to ISO TC 176, a Fellow of ASQ, and a recipient of ASQ’s Freund Marquardt Medal for his work in the field of standardization. He has over thirty years of business experience in a wide variety of industries.

Charles A. Cianfrani

Charlie is an authority on quality management with over 30 years of executive experience in manufacturing and service organizations. He is a U.S. Expert Representative to the ISO committee responsible for quality management (ISO TC 176) and directly participated in writing ISO 9001:2008 and ISO 9004:2009. Mr. Cianfrani has successfully implemented ISO 9001 quality management systems on six continents. He is a CQE, CRE, CQA and an Exemplar Global-certified QMS auditor, a Fellow of ASQ and holds BS, MS and MBA degrees. Together Jack and Charlie have authored hundreds of articles, papers and books related to ISO 9001 and Quality Management. Their currently available books include: 

  • ISO 9001:2015 Explained, Fourth Edition 
  • Cracking the Case of ISO 9001:2015 for Manufacturing 
  • Cracking the Case of ISO 9001:2015 for Service 
  • ISO 9001:2008 Explained & Expanded
  • Unlocking the Power of your QMS 
  • How to Audit the Process-Based QMS

"The Only Publication You Will Need for the ISO 9001:2015 Transition"

This book familiarizes readers with the key changes that are included in the update to the ISO 9001 standard that has been published in 2015. Its content and recommendations for actions that organizations can and should consider immediately are based on the final published standard. For the key changes that will affect the user community the book addresses:

  1. The changes from the content of ISO 9001: 2008 (the previous version)
  2. Where to find the new or changed requirements in the ISO 9001:2015 edition
  3. What the intent and meaning of the new or modified or changed requirement(s)
  4. What is different in the new version compared to the previous version
  5. Recommendations for actions that organizations can consider to address new or changed or modified requirements

This book also contains information relating to the latest edition of the Quality Management Principles (QMPs) published by the International Organization for Standardization (ISO) concurrent with the publication of the ISO 9001:2015. The QMPs are an essential component of the foundation of ISO 9001:2015 and need to be understood and embraced by organizations when creating or modifying their Quality Management System (QMS).

This Companion also provides guidance on how many years organizations will have to make whatever QMS additions, changes and modifications they may require to ensure compliance e=with the ISO 9001:2015 requirements.

The authors of this book each have been active in the creation of ISO standards for over 30 years and have extensive experience at an executive level both domestically and internationally in both private and public sector organizations.

Don’t Wait: Hidden Hurdles to ISO 9001:2015 Transition

All ISO 9001:2008 certifications will expire on September 22, 2018, which means organizations must have registered to ISO 9001:2015 by that date. The effective deadline for ISO 9001:2015 implementation is, however, much earlier because of two prerequisites for the registration audit: (1) an internal audit to the new standard and (2) a management review. The organization will also need objective evidence of how it implements other new provisions including actions to address risks and opportunities, and retention and accessibility of organizational knowledge.

The takeaway is that the organization will need time to not only modify its quality management system to meet the new requirements—and this is not a major task for an organization with an effective ISO 9001:2008 system—but also to exercise the system and demonstrate its effectiveness. An early start will therefore ensure that the organization can meet the September 2018 deadline with plenty of time to spare.