Director, Quality, ORAU, Oak Ridge, TN, USA
Kristy Kistner (CQA, PMP) is the director of Oak Ridge Associated Universities (ORAU)’s Office of Quality, directing and coordinating the quality management system and quality assurance across ORAU, including responsibility for maintenance of ORAU’s ISO 9001 registration. In 2016, Kristy led ORAU’s successful transition from ISO 9001:2008 to ISO 9001:2015. Previously, she served as the project manager for the Office of Quality, managing quality management system initiatives, conducting quality assessments, leading assessment teams, and ensuring compliance with regulatory and contractual requirements relative to quality.
Kristy holds an M.A. in international affairs from The George Washington University, and a B.S. in business administration from Colorado State University. She is certified by the American Society for Quality (ASQ) as a Certified Quality Auditor (CQA), by the Project Management Institute (PMI) as a Project Management Professional (PMP), and has achieved Advanced Communicator Silver through Toastmasters International.