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Management Review - Light a Fire/Step Out From Under the Trees

Presenter: John Guzik, President, Impact Management, Hanover, PA, USA

Keywords: Standards, management review, ISO 9000

Industry: Manufacturing, Service

Level: Intermediate



ABSTRACT

In today’s business environment, most organizations are implementing risk-based thinking without thinking of it in these terms. Whenever making a decision that will have an impact on the business, an assessment of risks vs opportunities is done, either formally or informally. The emphasis of this requirement in ISO 9001 supports the notion that this kind of proactive decision-making mentality is crucial to the continual improvement of the QMS, and the organization as a whole.

There has been a great to-do about this “new” ISO 9001 requirement, “risk.” Many have pointed to risk management programs, insisting that the standard now formally requires this. Tools such as FMEAs and PPAPs as well as a plethora of new wiz-bang software programs have been introduced as tools that can do the task. The difficulty with utilizing these tools is that most of them were designed for risk management programs as they address the requirements of the product/service. The fact is that utilizing these tools may help with product integrity while you’re still left hanging in the breeze to demonstrate “risk-based thinking” as the standard calls for.

Moving in the direction of embracing a formal rigid structure such as FMEAs and PPAPs into the realm of addressing risks and opportunities in the perspective of ISO 9001 can create new risks to smaller organizations. In attempting to employ these kinds of tools, the additional risks could include:

1. The potential for investment of excessive costs that may provide no value to the organization, ultimately resulting in slowed operational performance and poor financial performance of the organization, leading to potential closure.

2. The potential for poorly structured programs that could weaken the QMS, and possibly the end products/services going to the customer (read: NCRs, advisory notices, recalls, safety liabilities, etc.) is another very real risk.

    Call for Proposals

    Proposal Submission Deadline:
    October 11, 2019

    Acceptance notification date:
    November 11, 2019

    Early Registration Deadline:
    February 11, 2020

    Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

    Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

    Multiple Proposals: You may submit multiple proposals.

    Conference Registration Fee:
    The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

    Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.


    You will need the following to submit a proposal

    Proposal Title: Maximum 80 characters including spaces. 

    Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

    Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

    Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

    Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

    Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

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    (*) based on previous conference attendance


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