Nora J. Milley
Extension Specialist, NC State University - Industry Expansion Solutions, Horse Shoe, NC, USA
Nora assists organizations pursuing quality management systems registration to achieve their goals through coaching and mentoring in manufacturing, service, automotive, and aerospace. Nora leads all the core quality tools which include the training and facilitation of Problem Solving methodologies, Product and Process Failure Mode and Effect Analysis (DFMEA/PFMEA), and Product Development processes (APQP). She also trains, coaches and mentors organizations in project management. Even though she specializes in quality systems, she provides support in Lean, Six Sigma and the Baldrige programs. Nora’s manufacturing and quality experience started in Mexico City, first with the beverage industry and then the automotive industry. Nora has more than 20 years of experience facilitating, implementing, auditing, and maintaining quality management systems and quality tools. Nora served as Director of Quality for a manufacturing company serving the Aerospace, Bio-med and Alternative Energy industries; as part of the leadership team she managed the quality and logistics groups, and ensured that the company was able to meet AS9100, customer, and regulatory requirements. Nora has a B.S. in industrial engineering (1999) from Universidad Panamericana, in Mexico City. She is an ASQ Certified Quality Improvement Associate (CQIA). Nora is a Lead auditor in ISO 9001:2015, IATF 16949:2016, and AS9100D.