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  • Opportunity Based Thinking; Is this a Paradigm Shift for a Quality Professional?

ISO 9000 & AUDITS WORLD CONFERENCE ABSTRACT 

Opportunity Based Thinking; Is this a Paradigm Shift for a Quality Professional?

Presenter:

Robert P. Deysher, Senior Consultant, Quality Support Group, Inc., Westborough, MA, USA

Keywords:

Opportunity, Risk, Tool

Industry:

Career Development

Level:

Advanced

Risk Based Thinking has been a key focus since the approval of ISO 9001:2015. What has not been a balanced approach is the identification of “opportunities” which is also a requirement in the ISO standard. This presentation proposes a new tool to assess “opportunities” in an organization. The tool is a mirror image of the typical risk based tool but replaces the dimension of severity with benefit. It looks at opportunities in multiple dimensions such as return on investment (ROI), increased business, expanding a customer base, and improved employee satisfaction. The tool focuses on organizational strengths as well as opportunities in the external environment.

What this new tool drives is a paradigm shift in the role of a quality professional. The presentation proposes that the role of a quality professional needs to be able to facilitate an ongoing dialogue linking organizational context with the needs of interested parties (stake holders) during the product life cycle. The quality professional will have to continually understand the strategic direction of the organization and provide methods to facilitate dialogue with stakeholders. With this new role the quality professional will be key to improvements in products, processes and services while identifying new technology opportunities to effectively meet stakeholder expectations.

Call for Proposals

Proposal Submission Deadline:
October 11, 2019

Acceptance notification date:
November 11, 2019

Early Registration Deadline:
February 11, 2020

Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

Multiple Proposals: You may submit multiple proposals.

Conference Registration Fee:
The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.


You will need the following to submit a proposal

Proposal Title: Maximum 80 characters including spaces. 

Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

Speaker's Photo (optional)

Sample Video (optional)


Government Organizations




Corporations

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(*) based on previous conference attendance


CONTACT US

Tel:  1 (408) 894-9910 or 1(800) 875-1960
Fax: 1 (866) 500-9081
Email: info@iso9000conference.com



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