ISO 9000 & AUDITS WORLD CONFERENCE
Quality Approach to Leading Your Team
Keywords: Team, Quality Assurance, Information Technology, or Engineering
When Michelangelo was tasked with painting the Sistine Chapel, was his progress measured by square feet? How do you lead your team when you have been given a lot of work, short deadlines, but no budget or no authority? Many businesses are small enough to have single individuals that manage multiple departmental functions, like quality assurance, information technology, or engineering. What's the plan when each member of your team thinks they are the smartest guy in the room? You may have this challenge-- to bring these talented people toward a common goal in an accountable way. Another challenge may be to keep all the priorities in order, and not overload a department or an individual. What is needed is a methodical and structured application of best practices. This presentation reviews a collection of ideas from quality management experts.