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Quality Management and Organizational Success

Presenter: Isaac Sheps, PhD., Former Senior VP Eastern Europe, Carlsberg Group, Standards Institution of Israel, Ramat Hasharon, Israel

Keywords:

Industry: Manufacturing, Service

Level: Intermediate

ABSTRACT 

The success factors of organizations are developing continuously and every few year’s new success factors are added to the complex demanding and ever-changing competitive environment in which organizations operate. There is no doubt that the primary focus of an organization should be to achieve higher satisfaction of its customers by implementing rigorous processes to continuously improve its products and services quality (Product Quality) - but in the current competitive environment this is not enough to achieve sustained success. Organizations have to implement an effective and efficient management system that is led by top management and is focused on the organization ability to meet the needs and expectations of its customers and other relevant interested parties (Organization Quality), over the long term as the way to achieve sustained success of the organization. Quality management systems scope is to ensure that the organization meets needs and expectations of its customers in a consistent manner. If we percieve all interested parties as customers of the organization with different (and some times contrasting) needs and expectations we can easily demonstrate the fundamental relation between Quality management and Organization success.                           

    Call for Proposals

    Proposal Submission Deadline:
    October 11, 2019

    Acceptance notification date:
    November 11, 2019

    Early Registration Deadline:
    February 11, 2020

    Please make sure to review and prepare the material needed before you start the on-line Proposal Submission Form. Click here to see Proposal Submission Guidelines.

    Who May Submit: This online form may be used by a principal speaker, co-speaker, contact person, or a committee member submitting on behalf of a speaker.

    Multiple Proposals: You may submit multiple proposals.

    Conference Registration Fee:
    The conference registration fee is waived for the principal speaker of accepted proposals. Speakers are responsible for their travel expenses and arrangements. Co-speakers will receive a 30% discount for the conference that they are presenting at.

    Length of Presentations: Technical sessions are typically 35 minutes. There will be a limited number of "double" sessions, 70 minutes, at the end of each day.


    You will need the following to submit a proposal

    Proposal Title: Maximum 80 characters including spaces. 

    Keywords:Please include three keywords with a maximum of 100 characters, including spaces. 

    Industry Sector: Please select the most relevant Industry sector for the proposal from a list.

    Abstract: The Abstract should be 1,500 to 5,000 characters (note that it is Characters, NOT words), including spaces.

    Biography: The Biography must be 1,500 to 5,000 characters, including spaces.

    Public Profile: LinkedIn or Public Profile for link for the Principal Speaker: 

    Speaker's Photo (optional)

    Sample Video (optional)


    Government Organizations




    Corporations

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    (*) based on previous conference attendance


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