ISO 9000 & AUDITS WORLD CONFERENCE ABSTRACT
The Role of Soft-Skills in Conducting Effective Audits
This presentation will address the Communication and Soft- Skills for communicating and managing audits effectively to the following listed professionals in Healthcare industries:
The following key areas will be included during the presentation:
Communication, after all, is the tool you use every day to build your closest relationships, and experts (as well as common sense) tell us that the right words, spoken in the right way, can work wonders on even the testiest interactions.
The presenter hopes the soft-skills identified here helps towards a better dialogue and communication for effective audits. This presentation will provide the essentials of soft-skills and how they can result in effective management and leadership to all organizations. An understanding of cross-cultural skills will lead to a successful organization and audits with positive results.
Participating Organizations at the ISO 9000 World Conference
Department of Commerce
Environmental Protection Agency
Schindler Elevator Corporation