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  • The Role of Soft-Skills in Conducting Effective Audits

ISO 9000 & AUDITS WORLD CONFERENCE ABSTRACT 

The Role of Soft-Skills in Conducting Effective Audits

Presenter:

Puthucode Rajamani, President, Rajamani Group, LLC., Milltown, NJ, USA

Keywords:

Audits Management, Soft-Skills, Communication, and Cross-Cultural Effectiveness

Industry:

Food/Drug/Cosmetic

Level:

Intermediate

This presentation will address the Communication and Soft- Skills for communicating and managing audits effectively to the following listed professionals in Healthcare industries:

1. Customers
2. Stakeholders
3. Management
4. Executive Leadership

The following key areas will be included during the presentation:

  • Examining 24 soft skills for improved dialogue and communication with your colleagues and customers;
  • Use of soft-skills in conducting effective audits;
  • Building cross-cultural effectiveness to understanding knowledge and awareness; and Reviewing guidelines for communication and overcoming related barriers.

Communication, after all, is the tool you use every day to build your closest relationships, and experts (as well as common sense) tell us that the right words, spoken in the right way, can work wonders on even the testiest interactions.

The presenter hopes the soft-skills identified here helps towards a better dialogue and communication for effective audits. This presentation will provide the essentials of soft-skills and how they can result in effective management and leadership to all organizations. An understanding of cross-cultural skills will lead to a successful organization and audits with positive results.

REGISTRATION OPEN 
Please select the relevant Registrant Type from: a) Conference & Workshops; b) Exhibits & Sponsorship; c) Speakers & Co-Speakers

SPEAKERS' CORNER
Submit your PowerPoint by
January 31, 2019
Speakers’ Orientation Meeting:
Sunday, March 10, 2019, 6 PM-7 PM
Please download the Speaker Instructions here

Conference Chair's Message

Robert Freeman

The 2019 ISO 9000 & AUDITS WORLD CONFERENCE is focused on providing you and your organization with the information and tools needed to continue this drive toward excellence. This year’s conference will not only continue to prove relevant topics with leading experts in their respective fields, but it is.....read more