Using Process Failure Mode Effects Analysis to Evaluate Risk and Opportunities in Manufacturing
Presenter: Patsy Brown, Quality Director, Lennox Industries, Stuttgart, AR, USA
Keywords: PFMEA, Risk, Quality Assessment
Industry: Automotive, Customer Service, Manufacturing
At Lennox Industries, we chose to re-create our quality evaluation system into a risk and opportunity based system, using the severity and detection criteria that are defined in the PFMEA process. Since the PFMEA process is well defined and targets corrections and improvements opportunities with the highest risk, it is a natural tool to utilize as a model for this activity.
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