Internal Auditing of ISO 9001:2015 - How to Audit a Process-Based Quality Management Systems
Presenter: Charles Cianfrani, CEO, Green Lane Quality Management Services LLC, Green Lane, PA, USA
Co-Presenter: Jack West, CEO, John West Consulting, LLC, The Woodlands, TX, USA
Keywords: ISO 9001:2015, Clause 9.2, Internal Audits
Industry: Customer Service, Manufacturing, Service
This workshop will cover the requirements for internal auditing as found in ISO 9001:2015, clause 9.2, Internal audit.
Internal quality audits are used to evaluate the adequacy of processes -
used to implement the quality management system, to evaluate if quality -
management system requirements are being met, and determine the effectiveness
of system implementation. Audits can also be used to address organizational efficiency by identifying opportunities for improvement and best practices that can be deployed in other areas of an organization.
The workshop will provide attendees with a detailed understanding of what is needed to establish a viable audit program and to conduct effective audits. Learning objectives for the workshop include understanding how to:
This all-day workshop on auditing process-based quality management systems will be highly interactive and based on ISO 9001:2015.
Outline of the workshop:
This workshop will be presented by Jack West and Charlie Cianfrani, two of the most highly recognized experts in QMS implementation and auditing. Participation in this Workshop will provide objective evidence that the organization has invested in ensuring the effectiveness of the internal auditing process.