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Charli Hoialmen

President/CEO Diversified Management Systems, Inc., Clarkesville, GA, USA

Ms. Charli Hoialmen has a career background in business management, sales and marketing. She is recognized for her ability to increase sales and profitability, improve productivity and promote an atmosphere of teamwork and professional growth.

Charli Hoialmen is experienced in the fields of service industries, business management, professional services, process and manufacturing industries, computer software/hardware, and distribution. She has successfully assisted several organizations in service, healthcare and manufacturing, in becoming certified to many standards, including ISO 9001Quality Management Standards, ISO 14001 Environmental Management Standard, AS9100 Aerospace 27001:2013, FAA requirements and Healthcare Accreditation. She provides internal auditing services to many clients and she has also supported many organization in achieving financial and organizational benefits utilizing ISO 9001:2015.She participated in the first International Standards Workshop for the purpose of developing ISO 9000 guidelines for healthcare and has also assisted in the development of the first hybrid standard (ISO 9001and Healthcare Standards).Ms. Hoialmen was the consultant responsible for assisting the first healthcare accrediting body(ACHC) to achieve certification to the ISO 9001 Standard. She served on the Board of Directors and Executive Committee of ACHC. She was the consultant on the first healthcare hybrid system to undergo a “dual” audit/survey process. She also the consulted on the first national medical device company to combine ACHC accreditation standards with quality and business management standards including ISO 13485, the Baldridge National Quality Program and others to attain optimal operations.Ms. Hoialmen is currently a member of the US TAG (Technical Advisory Group), involved in the revision to the ISO Standards. She is also a member of the Ethics and Integrity and Future Concepts committees. Ms. Hoialmen has been the consultant on some of the first organizations to successfully achieve certification to the ISO 9001:2015 Standard and has served as a certified auditor trainer for ISO 9001 and ISO 14001.



ISO 9001:2015 - a Business Strategy

What if……? What if your Quality Management System could be an asset instead of an expense?

What if your Quality Management System could transform your processes to help your business become more efficient, more effective throughout your whole business, notjust product processes?

What if your Quality Management System could be a BUSINESS Management System that breaks down silos, engages all employees in improving all areas of your business,enabling you to achieve your business goals?

Would you be interested?This workshop is an interactive discussion on how to implement ISO 9001:2015 Standard in order to optimize business objectives and increase financial benefits.

We will discuss effective application of the major clauses, creating the building blocks of an overall strategic plan that facilitates business sustainability, a culture of team work engaging all levels of personnel in achieving the business objectives and developing relevant data focused on improvement of all aspects of the business, including financial goals.

The workshop will present examples and case studies of organizations that have transformed their businesses by applying the standard to the whole organization,understanding the connections necessary to achieve intended results. The workshop is an overall discussion of the standard, focused on planning and implementing a system designed to achieve intended business and quality results.

The discussion covers all elements of the standard and how they can work together to develop an interactive, closed loop system that covers all aspects of the business, demonstrating the impact of the elements on every part of an effective, efficient business system.

Because, at the end of the day, business is about the bottom line and so should our system. ISO 9001- IT IS ABOUT THE MONEY!!!


Government Organizations


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(*) based on previous conference attendance

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