Pre-Conference Workshop 3
How to Audit a ISO 9001:2015 Process-Based QMS
This workshop on auditing process-based quality management systems will be highly interactive and based on ISO 9001:2015.
This workshop will cover the requirements for internal auditing as found in ISO 9001:2015, clause 9.2, Internal audit. Internal quality audits are used to evaluate the adequacy of processes used to implement the quality management system, to evaluate if quality management system requirements are being met, to determine the effectiveness of system implementation, and to obtain value for the auditing effort expended. Audits can also be used to address organizational efficiency by identifying opportunities for improvement and best practices that can be deployed in other areas of an organization. This workshop will enhance auditors' ability to find opportunities for significant improvement in both organizational performance and product and service quality.
The workshop will provide attendees with a detailed understanding of what is needed to establish a viable audit program and to conduct effective audits. Learning objectives for the workshop include understanding how to:
- Design and implement an effective audit program
OUTLINE OF THE WORKSHOP:
Charles A. Cianfrani is the principal consultant for and CEO of Green Lane Quality Management Services LLC. He has participated in writing ISO 9001 and ISO 9004 as a technical expert representative to ISO TC/176 since 1990 and has implemented ISO 9001-compliant processes on six continents. He is an ASQ fellow, holds BS, MS and MBA degrees, is a CQE, CRE, and CQA, and has co-authored several ASQ Quality Press books including ISO 9001:2015 Explained (fourth Edition), How to Audit the Process-Based QMS (Second Edition) and The Journey â€“ Achieving Sustained Organizational Success.
John E. (Jack) West is an internationally recognized author and authority on quality management. He is a Fellow of ASQ. He is a recipient of the ASQ's Freund Marquardt Award for his work related to standards. Charlie and Jack are co-authors of ISO 9001:2015 Explained, 4th Edition, How to Audit the Process Based QMS, and with Isaac Sheps, The Journey, Achieving Sustained Organizational Success.