American Quality Institute

March 9-10, 2015

JW Marriott

Houston, Texas, USA

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Revisions to ISO 9001, ISO 14001, ISO 13485, AS9100, TS16949, ISO 9000: Why and How It will Impact Your Organization

With three keynotes, 50+speakers, and hands-on workshops, this year's conference promises to be the must-attend event of 2015 for every Quality Management Professional.

The year 2015 is one of the biggest years in recent times for standards. ISO 9000, ISO 9001, ISO 14001, ISO 13485, and ISO 45001 are all in the final stages of development. With this many standards set for publication this year, organizations are faced with many questions. Attend this Conference and get your burning questions answered.

Top experts in the world on the Revisions to ISO 9001, ISO 14001, ISO 13485, AS9100, TS16949, and many more, will be there


Hank Moore Corporate Strategist™ Author of the “Business Tree”	Nigel Croft, Ph.D. Chair, ISO Subcommittee ISO/TC176/SC2	Lorri Hunt U.S. Lead to ISO 9001 Revision	Alan Daniels Team Leader for AS9100 Standards Development

Jack West Past Chair US TAG to TC 176 & Member of SC2 WG on the QMPs	Susan Briggs Chair, U.S. TAG to ISO TC 207 on EMS	Randy Dougherty Vice-President ANSI-ASQ National Accreditation Board	Duke Rohe Quality Improvement Education Specialist, M.D. Anderson Cancer Ctr.

Technical Program - Day 1

-Monday, March 9, 2015

ISO TRACK 1
Keynote: A New Era for Quality Management System Standards
8:00 AM - 10:00 AM
Track Chair: Lorri Hunt

Session #ISO-011

8:10 AM-8:50 AM

The Future Has Moved and Left No Forwarding Address

Hank Moore, Corporate Strategist™, Management Resource Institute,

Silver Fox Advisors; Houston, TX, USA

Session #ISO-012

8:50 AM-9:30 AM

A New Era of Management System Standards – Implications of the ISO 9001 Revision

Nigel Croft, Ph.D., Chairman of ISO/TC176/SC2 at ISO, ISO International Organization for Standardization, UK

Session #ISO-013

9:30 AM-10:00 AM

ISO 9001:2015 – Separating the Facts from Fiction

Lorri Hunt, President, Lorri Hunt & Associates, Inc.; Kansas City, MO, USA

Morning Break 10:00 AM - 10:20 AM

ISO TRACK 2
Panel: Status Update on Revisions to ISO 9001,
ISO 14001, AS9100, and ISO 9000
10:20 AM - 12:00 PM
Track Chair: Jack West

Session #ISO-021
10:20 AM-11:00 AM
Changes to Standards Affecting Accredited Certification
Randy Alan Dougherty, Vice President ANAB and President IAF, ANAB and IAF; Milwaukee, WI, USA

Session #ISO-022
11:00 AM-12:00 PM
ISO 9001:2015 – Panel Discussion
Lorri Hunt, President, Lorri Hunt & Associates, Inc.; Kansas City, MO, USA
John E. (Jack) West, Past Chair US TAG to TC176 and Member of SC 2 WG on the QMPs, Silver Fox Advisors, The Woodlands, TX, USA
Nigel Croft, Ph.D., Chairman of ISO/TC176/SC2, UK
Alan W. Daniels, Process and Systems Manager, The Boeing Company; ISO International Organization for Standardization, Lake Stevens, WA, USA
Susan K. Briggs, Chair, U.S. TAG to ISO TC 207 on Environmental Management, Reading, MA, USA
Randy Alan Dougherty, President, IAF and VP ANAB, Milwaukee, WI, USA

Networking Luncheon - 12:00 PM-1:15 PM

ISO TRACK 3 What is New in ISO 14001 for Environmental, ISO 50001 for Energy, and TL9000 for Telecommunications 1:15 PM - 3:00 PM Track Chair: Denise Robitaille	ISO TRACK 4 Regulated Industry Perspective on the ISO 13485 Update and Other Integrated Standards 1:15 PM - 3:00 PM Track Chair: Lisa Uhrig	ISO TRACK 5 Risk Based Thinking and the ISO 9001:2015 Revision 1:15 PM - 3:00 PM Track Chair: Charli Hoialmen
Session #ISO-031 1:15 PM-1:50 PM Changes Coming for the ISO 14001 Environmental Management Systems Susan K. Briggs, Chair, U.S. TAG to ISO TC 207 on Environmental Management, Convenor, ISO TC207/SC1/WG5 on Environmental Management Systems, Textron Systems, Inc.; Reading, MA, USA Session #ISO-032 1:50 PM-2:25 PM ISO 50001 Energy Management Deann Desai, Georgia Tech; Atlanta, GA, USA Session #ISO-033 2:25 PM-3:00 PM Update on TL9000 R6.0 Requirements & ISO 9001:2015 Sheronda Jeffries, TL 9000 Program Manager, QuEST Forum; Durham, NC, USA	Session #ISO-041 1:15 PM-1:50 PM Interlinking Performance Excellence & Multiple ISO Standards Kevin Lee Griffin, Quality Contractor, VA Cooperative Studies Program Clinical Research Pharmacy Coordinating Center; Albuquerque, NM, USA Kathy D. Boardman, R.Ph., M.S., Associate Center Director, Division of Clinical Trial Operations; VA Cooperative Studies Program Clinical Research Pharmacy Coordinating Center; Albuquerque, NM, USA Session #ISO-042 1:50 PM-2:25 PM Changes to ISO 13485 - Are You Ready? Bill Enos, Microbiology Team Leader, Americas, BSI Medical Devices; Ludlow, MA, USA Session #ISO-043 2:25 PM-3:00 PM The Current State of Quality in the Automotive Industry Craig Williams, US TAG to ISO/TC 176, ISO/TC 176, VP, Quality , Johnson Controls Power Solutions, Glendale, WI, USA Scott A. Gray, Sr. Program Manager, AIAG, Southfield, MI, USA	Session #ISO-051 1:15 PM-1:50 PM Will ISO 9001-2015 Really Eliminate Preventive Actions? William Houser, President, Eagle Force, Inc.; Spring, TX, USA Session #ISO-052 1:50 PM-2:25 PM The Single Management System Jeffrey Lewis, CEO, Safety In Your Hand, Inc.; Palo Alto, CA, USA Session #ISO-053 2:25 PM-3:00 PM Reaching Beyond Quality John DiMaria, ISO Product Manager, British Standards Institution; Herndon, VA, USA

Afternoon Break 3:00 PM-3:30 PM

ISO TRACK 6 Sector Applications of Quality Management Standards 3:30 PM - 4:40 PM Track Chair:Mickey M. Christensen	ISO TRACK 7 Case Studies in ISO 9001 and QMS 3:30 PM - 4:40 PM Track Chair: Denise Robitaille	ISO TRACK 8 Customer Satisfaction through Innovation 3:30 PM - 4:40 PM Track Chair: Roger Ritterbeck
Session #ISO-061 3:30 PM-4:05 PM Take Charge of Change with Self Assessment Susan E. Moore, Compliance & Self Assessment SME, Lockheed Martin Missiles and Fire Control; Arlington, TX, USA Session #ISO-062 4:05 PM-4:40 PM TS16949: Automotive Supply Chain Management Dan Reid, Director of Consulting, Omnex; Ann Arbor, MI, USA	Session #ISO-071 3:30 PM-4:05 PM CTQ (Critical to Quality) Case Study Textile Manufacturing Carl A. Labbe, Senior Quality Manager, Propex; Chattanooga, TN, USA Charlie Stiner, Plant Manager, Propex, Chattanooga, TN, USA Session #ISO-072 4:05 PM-4:40 PM Product Realization Planning in a Build To Print Environment Jay Matthews, Quality Manager, Flanders; Lynnville, IN, USA	Session #ISO-081 3:30 PM-4:05 PM Building Customer Intimacy: Integrating Innovation Into How We Listen Bob Norris, Senior Client Partner, BMGI; Denver, CO, USA Session #ISO-082 4:05 PM-4:40 PM Disruptive Technologies – Should Quality Care? Alan Lund, Principal, CORE Business Management; Milford, MI, USA

ISO TRACK 9
ISO 9000 Speed Networking

Brian Clark, E.engines, Inc.; Jonesboro, AR, USA

5:00 PM-6:00 PM

WORKSHOP 4
ISO 9001: 2015 Revision -- What is New?
(2 hour workshop)
6:30 PM-8:30 PM
Jack West, Silver Fox Advisors; The Woodlands, TX, USA

Technical Program - Day 2 - Tuesday, March 10, 2015

ISO TRACK 10

Organizational Transformation and Change Management

8:00 AM - 9:50 AM

Track Chair: Denise Robitaille

ISO TRACK 11
Quality and Process Improvement in Healthcare

8:00 AM - 9:50 AM

Track Chair: Mickey M. Christensen

Session #ISO-101
8:05 AM-8:40 AM
Organizational Transformation: Sustaining High Performance
Shane Yount, Prinicpal / Author, Competitive Solutions, Inc.; Alpharetta, GA, USA

Session #ISO-102
8:40 AM-9:15 AM
Customer Satisfaction: Using Metrics to Drive Change
Beth Leonard, VP, Corporate QA, DMI; Bethesda, MD, USA

Session #ISO-103
9:15 AM-9:50 AM
ISO 9001 Implementation: Added Challenges During Acquisition
Laura Denktash, Performance Excellence Manager, Video Gaming Technologies; Tulsa, OK, USA

Session #ISO-111
8:05 AM-8:40 AM
Quality and Process Improvement Initiatives in Healthcare
Valentine Boving, Sr. Quality Engineer, U.T. MD Anderson Cancer Center; Houston, TX, USA

Session #ISO-112
8:40 AM-9:15 AM
ISO 9001 Providing the Basis for Integrated Performance Base
William Metzcar, CEO, ISO Consultants for Healthcare; Greenville, OH, USA

Session #ISO-113
9:15 AM-9:50 AM
Successful Organizational Change
Duke Rohe, Quality Improvement Education Consultant, MD Anderson Cancer Center; Houston, TX, USA

Morning Break 9:50 AM - 10:15 AM

ISO TRACK 12 Audits, Documentation, and Innovative Tools for ISO 9001/QMS 10:15 AM-12:00 PM Track Chair: Lorri Hunt	ISO TRACK 13 Rapid Improvement Using QMS in Healthcare 10:15 AM-12:00 PM Track Chair: Jack West	ISO TRACK 14 Risk-Based Thinking and ISO 9001: 2015 Revision (2-hr workshop) 10:15 AM-12:00 PM Track Chair: Lisa Uhrig
Session #ISO-121 10:15 AM-10:50AM The Four-Page Quality Manual Kristin Case, Consultant, CaseConsults; Tulsa, OK, USA Session #ISO-122 10:50 AM-11:25 AM Combining Internal Audits for ISO 9001 and ISO 14001 Patsy L. Brown, Consultant/Trainer, Brown & Associates Quality Consulting, Inc.; Pine Bluff, AR, USA Session #ISO-123 11:25 AM-12:00 PM Customer Audit Innovation Sami Brown, Quality Systems Specialist, Jeppesen Sanderson, Inc.; Englewood, CO, USA Douglas Potter, Western Hemisphere Quality Manager; Jeppesen Sanderson, Inc.; Englewood, CO, USA	Session #ISO-131 10:15 AM-10:50AM Clinically Led Improvement Tim O'Hanlon, Partner, GE Healthcare Finnamore; Birmingham, West Midlands, UK Session #ISO-132 10:50 AM-11:25 AM Improving the QMS in Healthcare Organizations Mickey M. Christensen, President, TQM Systems; Baton Rouge, LA, USA Session #ISO-133 11:25 AM-12:00 PM Facilitation Football - Managing Group Process to its Best Duke Rohe, Quality Improvement Education Consultant, MD Anderson Cancer Center; Houston, TX, USA	Session #ISO-141 10:15 AM- 12:00 PM Risk-Based Thinking: A Major Element of ISO 9001:2015 William Levinson, President, Levinson Productivity Systems PC, Wilkes Barre, PA, USA MINI WORKSHOP

Networking Luncheon - 12:00 PM-1:15 PM

ISO TRACK 15 Innovative QMS Tools for Improved Performance 1:15 PM-3:00 PM Track Chair: Ted Michaelis	ISO TRACK 16 Leadership through Employee Engagement 1:15 PM-3:00 PM Track Chair: Roger Ritterbeck	ISO TRACK 17 System Engineering Applications in Healthcare 1:15 PM-5:00 PM Track Chair: Mickey M. Christensen
Session #ISO-151 1:15 PM-1:50 PM Data Analysis for Small Businesses - Missed Opportunities David Ross, Quality Consultant, TMAC; Arlington, TX, USA Session #ISO-152 1:50 PM-2:25 PM Cost of Poor Quality: Purpose-Built Tools to Address Quality Carl Mead, Director, Business Improvement Solutions, BSI; Herndon, VA, USA Session #ISO-153 2:25 PM-3:00 PM Using the Cloud to Deploy QMS Solutions Tim Lozier, Director of Product Strategy, VERSE; Farmingdale, NY, USA	Session #ISO-161 1:15 PM-1:50 PM Hoshin Kanri: Engaging the Workforce to Achieve Goals Chris Hayes, CEO, Impact Performance Solutions; Morgan, UT, USA Session #ISO-162 1:50 PM-2:25 PM How to Achieve Buy-In Terra Vanzant Stern, Six Sigma Master Black Belt, SSD Global Solutions, Inc.; Conifer, CO, USA Session #ISO-163 2:25 PM-3:00 PM Leading Effective Kaizen Events in Small Companies Jonathan Contre, Principal, Contre Solutions; Phoenix, AZ, USA	Session #ISO-171 1:15 PM- 5:00 PM System Engineering Applications in Healthcare Wayne G. Fischer, Ph.D., Statistician, University of Texas Medical Branch; Galveston, TX, USA HALF-DAY WORKSHOP

Afternoon Break 3:00 PM-3:30 PM

ISO TRACK 18 Strategies for Leadership 3:30 PM-4:50 PM Track Chair: Jack West	ISO TRACK 19 Synergy Between Lean and Quality Management Systems 3:30 PM-4:40 PM Track Chair: Charli Hoialmen
Session #ISO-181 3:30 PM-4:05 PM Changing Management Perception of Root Cause Analysis Denise Robitaille, President, Robitaille Associates; Southborough, MA, USA Session #ISO-182 4:05 PM-4:40 PM Leadership Strategies for Program Buy-in & Sustainability Lynda Fox, President/Senior Consultant, Objectives International, Inc.; San Diego, CA, USA	Session #ISO-191 3:30 PM-4:05 PM Leadership Strategies for Program Buy-in & Sustainability Douglas J. McCloskey, Chief Systems & Soutions Architect, Lean Integrated Management Systems LLC; Minden, NV, USA Session #ISO-192 4:05 PM-4:40 PM Evolution of Lean Six Sigma - The Sonoco Performance System Jeffrey Slater, Global Lean Six Sigma Director, Sonoco Products; Hartsville, SC, USA

^{CLOSING REMARKS}

^{4:40 PM-4:50 PM

Lorri Hunt, ISO 9000 World Conference Chair}

Pre-Conference Workshops Technical Program - Day 1

- Sunday, March 8, 2015

ISO-WORKSHOP 1 ISO 9001:2015 Transition with Confidence 8:00 AM-5:00 PM	ISO-WORKSHOP 2 Select a Registrar, Train the Auditors, and Prepare the Workforce 8:00 AM-5:00 PM	ISO-WORKSHOP 3 Tools for Strategic Thinking and Envisioning 1:00 PM-5:00 PM
Lorri Hunt, President, Lorri Hunt & Associates, Inc.; Kansas City, MO, USA	Susan E. Moore, Compliance & Self Assessment SME, Lockheed Martin Missiles and Fire Control; Arlington, TX, USA Jackie Powell, Quality Compliance Organization, LM Missiles & Fire Control; Grand Prairie, TX, USA	David Edgar, Glasgow School for Business and Society; Glasgow, Scotland, UK

Closing Remarks

Lorri Hunt, Conference Chair

Conference Registration

Click here to download a PDF copy of the Conference Brochure

Click here to download a PDF copy of the Conference Registration Form

Conference Organized in

Association with ASQ

EARLY REGISTRATION GIFTS

Early Registration Deadline:

February 5, 2015

If you register for the ISO 9000 World Conference, using the "A2015" code before the early registration deadline, your are entitled to receive one of the following:

iPod Shuffle

Tablet PC

$50 ASQ Gift Certificate

If you register for both the ISO 9000 World Conference and the Lean & Six Sigma World Conference, you may combine your gifts and receive an:

Apple TV

Please see the Conference Registration Guidelines for further information. Read more

Webinar and Workshop

Registration

WEBINAR REGISTRATION

“ISO 9001 is used by millions of people and organisations around the world and the upcoming 2015 revision will have a big impact on those who work with the standard.

The impact of this revision will be similar to, if not greater than the 2000 edition, which was a major change for accreditation bodies, certification bodies, training organisations, implementing organisations, procurement organisations, consultants and customers.”

An excerpt from IRCA Resources on “ISO 9001: IRCA Supporting the 2015 Revision”, October 2013

Participating Organizations at the ISO 9000 World Conference

ATT

Bacardi-Martini

Canada, Inc.

BASF Corporation

Bayer Corporation

BMW

Boeing Aerospace Operations

Bose Corporation

Bristol-Myers Squibb

Campbell Soup Company

Caterpillar, Inc.

Chrysler Corporation

Cisco Systems, Inc.

Daimler Chrysler

Dow Chemical

Dunlop Tire Corporation

Duracell

Dupont

Eastman Kodak

Ford

Fujitsu Computer Products

America, Inc.

GE Aircraft Engines

Gillette

Goodyear Tire

Hewlett Packard

Honeywell

IBM

Kohler

Lockheed Martin

M&M/Mars

Maytag Appliances

Mercedes

Merck

Mitsubishi

Mobil Chemical

Motorola

NASA

Nestle Research Center

Northrop Grumman

Pfizer

Pratt & Whitney

Proctor & Gamble

Rolls Royce Allison

SC Johnson & Son, Inc.

Schindler Elevator Corporation

Schneider Electric

Shell

Sherwin Williams

Siemens

The Coca-Cola Company

Tropicana

Underwriter Laboratories

UPS

Walmart

Westinghouse

Whirlpool

*Partial list of organizations that have participated at the ISO 9000 World Conference, Attendee participation does not indicate or imply endorsement or sponsorship.

Two Conferences,

One Location!

2015 Annual
LEAN & SIX SIGMA
WORLD CONFERENCE

March 11-12, 2015

The Lean & Six Sigma World Conference is immediately following the ISO 9000 World Conference.

Industries

Aerospace

Agriculture

Automotive

Chemicals

Construction

Defense

Electronics

Energy

Equipment

Financial

Food and Beverage

Government

Healthcare

Information Technology

Medical Devices

Metals and Mining

Optical

Pharmaceuticals

Printing

Public Safety

Public Administration

R&D/Design

Recycling

Rubber and Plastic Products

Service

Telecommunications

Textiles

Transportation

Who Should Attend

The ISO 9000 World Conference has something for everyone. The Organizing committee aims to have the most comprehensive technical program and training on ISO 9000 and Related QMS Standards.

Auditors

Consultants

Continuous Improvement Managers

Directors

Engineers

Inspectors

Managers

Process Improvement Team Members

Senior/Executive Officers

Supervisors

Technicians

Remember

Abstract Submission Deadline:

August 30, 2014

Notification to Speakers:
September 30, 2014 Technical Sessions:

March 11-12, 2015

Tel: 1-412-782-3383

Fax: 1-866-500-9081

P: (012) 345-6789 / F: (012) 345-6899

E: info@theeratheme.com