- With 50+speakers, and hands-on workshops, the 2017 conference is definitely the must-attend event for every Quality Management Professional.
- The transition to ISO 9001:2015 is getting started, and other key management system standards are undergoing their own revisions. It is time for all organizations to start their work to achieve conformity. At this conference top experts in the world will show you the way to success with the new standards.
- This unique international event brings together leaders in the field of ISO 9000 and QMS Standards. If you are concerned about the changes in ISO 9001 and the related Quality Management System Standards (QMS), come and learn from the people who are working on making the changes and from those who have begun implementing the changes.
- This unique international event brings together leaders in the field of ISO 9000 and QMS Standards. If you are concerned about the changes in ISO 9001 and the related Quality Management System Standards (QMS), come and learn from the people who are working on making the changes and from those who have begun implementing the changes.
SUNDAY, MARCH 26, 2017
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8:00 AM – 5:00 PM
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WORKSHOP 1
ISO 9001:2015 Transition – The Strategic Implementation
Ryman Studio DE
Lorri Hunt, Chair, 2017 ISO 9000 World Conference; Lead U.S. Delegate to ISO TC176/SC2; President, Lorri Hunt & Associates, Inc.
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WORKSHOP 2
Aviation, Space, and Defense: AS9100:2016 - the Future of Quality Management
Ryman Studio C
Alan Daniels, Process and Systems Manager, The Boeing Company; and L.L. “Buddy” Cressionnie, President, ASD Expertise, LLC.
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6:00 PM – 7:00 PM
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Speakers Meeting
Ryman Studio DE
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MONDAY MORNING MARCH 27, 2017
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TRACK 1 – KEYNOTE
FUTURE OF QUALITY MANAGEMENT SYSTEMS, UPDATE OF ISO 9001 & 9004
Governor's Ballroom B
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8:00 AM - 8:15 AM
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Opening Remarks
Lorri Hunt, Chair, 2017 ISO 9000 World Conference, Kansas City, MO, USA
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8:15 AM - 9:00 AM
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Session ISO – 011
Output Matters – Putting the Theory into Practice
Dr. Nigel H. Croft, Chairman, ISO/TC176/SC2 (Quality Systems), Member ISO Joint Technical Coordination Group, Past (founding) Co-Chair of the Joint ISO/IAF ISO 9000 Advisory Group
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9:00 AM- 9:45 AM
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Session ISO – 012
Moving from Product Quality to Organization Quality to Achieve Sustained Success: The Future of ISO 9004
Isaac Sheps, Chair, Israeli Standard Institute Central Public Committee for QMS Standards, Israel
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9:45 AM–10:15 AM
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Refreshment Break
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TRACK 2 - PLENARY
SHIFTING THE PARADIGM OF QUALITY MANAGEMENT SYSTEMS
Governor's Ballroom B
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10:15 AM-11:00 AM
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Session ISO – 021
ISO 9001 – With Pride, Not Prejudice
Lorri Hunt, Chair, 2017 ISO 9000 World Conference, Kansas City, MO, USA
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11:00 AM-12:00 PM
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Session ISO – 022
Ask, You Shall Receive – Panel Discussion
Panel Lead: Lorri Hunt, Lead U.S. Delegate to ISO TC176/SC2; President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA
Panel Members: Nigel Croft, Isaac Sheps, Jose Dominguez, & Jack West
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12:00 PM-1:00 PM
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Networking Luncheon
Water's Edge Bayou
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MONDAY AFTERNOON MARCH 27, 2017
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TRACK 3
ISO 9001:2015 Transition Tips and Tricks
Governor's Ballroom B
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TRACK 4
Risk Based Thinking AND ISO 9001:2015
Governor's Ballroom C
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TRACK 5
QUALITY IN THE MEDICAL PROFESSION
Governor's Ballroom D
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1:00 PM–1:35 PM
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Session ISO – 031
Evolution of an Audit Program, and Managing ISO 9001:2015 Transition
Terence Paul Malloy, Sr. Quality Specialist, ABB, Lake Mary, FL, USA
Co- Presenter: Jim Murphy
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Session ISO – 041
Integrating Risk-Based Thinking with Plan-Do-Check-Act
Duke Okes, Knowledge Architect, APLOMET, Blountville, TN, USA
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Session ISO – 051
ISO 13485:2016 for Medical Devices — Quality Management Systems — Requirements for Regulatory Purposes
Kimberly A. Trautman, Executive Vice President, Medical Device International Services, Washington, DC, USA
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1:35 PM -2:10 PM
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Session ISO – 032
A Multi-National Organization's Transition to ISO 9001:2015
William Kovacich, Quality Engineer, Caterpillar Inc., Columbia, SC, USA
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Session ISO – 042
Quality Methodologies Comparison & Integrating ISO 9001 with Lean Six Sigma
Reem Jasim, Manager QA, Labour Fund, Manama Bahrain, Bahrain
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Session ISO – 052
We Built a New QMS Based on the New ISO 9001 and the New ISO 13485/21 CFR Part 820
Pia Lise Sandau, Team Leader & Sabine Kornerup, Senior QMS Professional, Novo Nordisk A/S, Soeborg, Denmark
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2:10 PM-2:45 PM
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Session ISO – 033
Changing the Culture of Quality while Transitioning to ISO 9001:2015, Within 3-Months
John Scheftic, Quality Manager Hydrotech, Stow OH
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Session ISO – 043
Using the 4 Disciplines of Execution to Address Risk-Based Thinking in ISO 9001:2015
Matt Leiphart, Consultant, Cavendish Scott, Denver, CO, USA
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Session ISO – 053
Introducing the Hospital-Based Healthcare QMS
Grace L. Duffy, LSSMBB, President, Management and Performance Systems, Eustis, FL, USA
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2:45 PM-3:15 PM
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Refreshment Break
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TRACK 6
IMPROVING QMS AUDIT EFFECTIVENESS
Governor's Ballroom B
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TRACK 7
IMPACT OF ISO 9001:2015 ON LEADERSHIP
Governor's Ballroom C
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TRACK 8
THE NEW AS9100: 2016 - READY FOR LIFT OFF
Governor's Ballroom D
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3:15 PM-3:50 PM
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Session ISO – 061
The Three Key Principles of Effective Auditing Communication
George Hummel, COO & Certification Manager, Global Certification-USA, Dayton, OH, USA
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Session ISO – 071
Finally, an Opportunity for Management to Take Back Control of ISO 9001 - the Impact of ISO 9001:2015 on Leadership
Colin Gray, President, Cavendish Scott Inc., Denver, CO, USA
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Session ISO – 081
Aviation, Space, and Defense: AS9100:2016 & the Future of QMS
Alan Daniels, Process and Systems Manager, The Boeing Company; and L.L. “Buddy” Cressionnie, President, ASD Expertise, LLC
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3:50 PM-4:25 PM
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Session ISO – 062
Internal Auditor Competency - So, How Will You Audit Risk-Based Thinking?
Angelo G. Scangas, President, Quality Support Group, Inc., Peabody, MA, USA
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Session ISO – 072
21st Century Skills for Managing Professionals in All Industries
Puthucode N. Rajamani, President, Rajmani Group LLC, Milltown, NJ, USA
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Session ISO – 082
Implementing Export Regulations into a AS9100 D Management System
Mark Stevens, President, Aerospace Exports Inc., Moreno Valley, USA
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SPEED NETWORKING
Ryman Studio DE
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4:25 PM-5:00 PM
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Brian Clark, Praxis 8, LLC
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ISO 9001:2015 STICKY CLAUSES
Governor's Ballroom C
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5:00 PM-7:00 PM
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Workshop
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Jack West, Past Chair of the US TAG to ISO TC176 and the U.S. Lead Delegate; Advisor, Silver Fox Advisor; and Charlie Cianfrani, US Expert Representative to the ISO/TC 176
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7:00 PM-8:00 PM
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Reception with Exhibitors
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TUESDAY MORNING MARCH 28, 2017
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TRACK 9
PLENARY: AUDITING IN THE 21ST CENTURY
Governor's Ballroom B
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| 8:00 AM-:10 AM |
Announcements |
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8:10 AM–8:45 AM
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Session ISO – 091
Johnson Control's Manufacturing System Maturity Model and ISO 9001:2015
Craig Williams, The Convener for ISO/TC176/SC1/WG1; Vice President of Quality, Johnson Controls Power Solutions
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8:45 AM–9:15 AM
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Session ISO – 092
ISO 19011 – It’s Changing -Who Cares?
Denise Robitaille, Principal, Robitaille Associates, Southborough, MA, USA
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9:15 AM–9:50 AM
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Session ISO – 093
Auditing Practices Group Papers – A Lifeline to Audits
Jose Dominguez, Director General, Plexus Mexico, Mexico City, Mexico
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9:50 AM – 10:15 AM
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Refreshment Break
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TUESDAY MORNING MARCH 28, 2017
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TRACK 10
RISK BASED THINKING AND ISO 9001:2015 IN THE REAL WORLD
Governor's Ballroom B
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TRACK 11
LEVERAGING ISO 9001:2015 TRANSITION TO IMPROVE YOUR QMS
Governor's Ballroom C
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TRACK 12
THE INTEGRITY AND CREDIBILITY OF THE CERTIFICATION PROCESS
Governor's Ballroom D
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10:15 AM-10:50 AM
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Session ISO – 101
Risk-Based Thinking - A Mind Set, Not a Process
John J. Guzik, President, Impact Management, Hanover, PA, USA
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Session ISO – 111
Early Adopter - The Successful Transition of Multiple Certifications
Steve Alvanas, Quality Programs Manager, Oak Ridge National Laboratory, Oak Ridge, TN, USA
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Session ISO – 121
Changes Impacting Certification - ISO 9001:2015 and More!
Sheronda Jeffries, Strategic Relationship Lead, QuEST Forum, Durham, NC, USA
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10:50 AM-11:25 AM
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Session ISO – 102
Taking Internal Audits to the Next Level: Process Improvement and Business Risk Mitigation
Monroe J. Ratchford,
MBB, President, LEAPS Consulting, Dumfries, VA, USA; Derick Carter
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Session ISO – 112
Selling Change - Making Your System More Effective…Even Exciting
Tim O'Hanlon, COO, GE Healthcare Finnamore, Birmingham, West Midlands, UK
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Session ISO – 122
Assuring the Integrity of the Third-Party Certification Process
Sheronda Jeffries, Strategic Relationship Lead, QuEST Forum, Durham, NC, USA
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11:25 AM-12:00 PM
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Session ISO – 103
Beat the Competition! Real World Examples of Risk-Based Thinking to Get Ahead and Stay Ahead
Khurshed Kutky, Director, Global Business Assurance Services, CSA Group, Toronto, ON, Canada
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Session ISO – 113
Communication, Aviation, and Automotive - ISO 9001 & Beyond
John DiMaria, Global Product Champion, BSI, Herndon, VA, USA
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Session ISO – 123
Reflecting on Implications of Technological Changes and ISO Compliance Assessments
Norma Antunano, Systems Lead, Faculty, University of Phoenix and Michigan, Austin, TX, USA
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12:00 PM-1:00 PM
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Networking Luncheon
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TUESDAY AFTERNOON MARCH 28, 2017
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TRACK 13
RISK, CONTROL, AND CORRECTIVE ACTION
Governor's Ballroom B
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TRACK 14
Human Side of Quality Management Systems
Governor's BallroOm C
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TRACK 15
IATF 16949 START YOUR ENGINES
Governor's Ballroom D
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1:00 PM-1:35 PM
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Session ISO – 131
How to Design an Effective Risk Management Program
Rod Toro, MBB, Deployment Leader, Edward Jones, Saint Peters, MO, USA
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Session ISO – 141
How to Calibrate Humans: Attribute Agreement Analysis
Jd Marhevko, VP QLMS/EHS, Accuride Corp, Salne, MI, USA
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Session ISO – 151
Strategies for Implementing IATF 16949
Dan Reid, Director of Consulting, Omnex, Ann Arbor, MI, USA
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1:35 PM-2:10 PM
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Session ISO – 132
Risk Based Thinking: Requirements, Tools and Options
(Speaker to be determined)
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Session ISO – 142
Clause 7.1.6 Organizational Knowledge - A New Requirement with Broad Implications
Bill Houser, President, Eagle Force, Inc., Spring, TX, USA
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Session ISO – 152
Mitigating Risk in the Supply-Chain
Tom Barlow, Channel Manager, EtQ, Farmingdale, NY, USA
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2:10 PM-2:45 PM
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Session ISO – 133
Marrying the PFMEA & Control Plan: A Dynamic Control Plan
Jd Marhevko, VP QLMS/EHS, Accuride Corp, Saline, MI, USA
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Session ISO – 143
Aligning Goals, People, and Systems for Sustainable Success
Korey Zawadzki, Partner, Competitive Solutions, Inc., Alpharetta, GA, USA
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Session ISO – 153
ISO 9001:2015 – What’s in It for the Supply Chain?
Denise Robitaille, Principal, Robitaille Associates, Southborough, MA, USA
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2:45 PM-3:15 PM
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Refreshment Break
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TRACK 16
MANAGING CHANGE IN QUALITY MANAGEMENT SYSTEMS
Governor's Ballroom B
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TRACK 17
IMPROVEMENT METHODOLOGIES FOR QMS
Governor's Ballroom C
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TRACK 18
CRUISING TO SUCCESS WITH YOUR QUALITY MANAGEMENT SYSTEMS
Governor's Ballroom D
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3:15 PM-3:50 PM
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Session ISO – 161
Embrace Change and Unlock the Doors to Creative Risk Management
Susan Moore, Compliance & Self-Assessment, Lockheed Martin Missiles and Fire Control, Arlington, TX, USA
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Session ISO – 171
Scaling Down? Consolidating Quality and Process Management to a Single Platform
Max Doleh, CEO, Sigma Blood Systems, Oklahoma City, OK, USA
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Session ISO – 181
Top Management and ISO Standards: How to Get Your Management Tuned in And Turned On
Mel Stauffer,
Executive VP, Quality & Development Associates, LLC, Greenville, SC, USA
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3:50 PM-4:25 PM
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Session ISO – 162
Change Management - Requires Both Managing Resistance and Deflection
Michael T. Walsh, Vice President, Universal Window & Door, West Yarmouth, MA, USA
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Session ISO – 172
ISO 9001:2015, Lean, and Six Sigma - More Than Compliance!
Richard Maclin, Master Black Belt, Continuous Improvement Solutions, LLC, Centerton, AR, USA
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Session ISO – 182
Risky Business - Cruising to Success with ISO 9001-2015 and ISO 31000
Clark Leiphart, Senior Quality Engineer, Modular Mining Systems, Tucson, AZ
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4:25 PM-5:00 PM
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Session ISO – 163
ISO 9001:2015 More Than Risk Has Changed
Thomas Andrew Wood, Senior Consultant, Quality Management Services LLC, Cambridge, OH, USA
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Session ISO – 173
When World’s Collide – Integrating a CMMI® QMS with ISO 9001:2015
Hilary Benoit, Director of Quality, WRSystems, Ltd., Ledbury, Herefordshire, United Kingdom
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Session ISO – 183
Simplifying and Expediting the ISO Certification Process with ECM
David Stanley,
Sr Product Manager, M-Files, Rochester, NY, USA
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5:05 PM-5:10 PM
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Closing Remarks
Conference Chair, Lorri Hunt, 2017 ISO 9000 World Conference
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WEDNESDAY, MARCH 29, 2017
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WORKSHOP 4
Internal Auditing to ISO 9001:2015 Standard
Ryman Studio C |
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8:00 AM-5:00 PM
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WORKSHOP 4
Jack West, Past Chair of the US TAG to ISO TC176 and the U.S. Lead Delegate; Advisor, Silver Fox Advisor; and
Charlie Cianfrani, US Expert Representative to the ISO/TC 176
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1-DAY WORKSHOP
ISO 9001:2015-Transition: The Strategic Implementation by Lorri Hunt
August 4, 2017, Chicago, IL
Sheraton Suites Chicago Elk Grove
121 NW Point Blvd.
Elk Grove Village, IL 60007
Phone: (847) 290-1600
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Live Webinar
A Step-by-Step Guide to
ISO 9001:2015 Transition
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Live Webinar
ISO 9001:2015
Management Training
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Download 2017 Conference brochure
CONFERENCE POLICY
The ISO 9000 World Conference, hereby referred to as "The Conference," admits attendees, speakers, and Committee Members of any race, color, and national or ethnic origin. The Conference does not discriminate in administration of its education policies, admission policies in any of the Conference administered programs. The Conference prohibits any political or religious discussions as a part of technical presentations.
“ISO 9001 is used by millions of people and organisations around the world and the upcoming 2015 revision will have a big impact on those who work with the standard.
The impact of this revision will be similar to, if not greater than the 2000 edition, which was a major change for accreditation bodies, certification bodies, training organisations, implementing organisations, procurement organisations, consultants and customers.”
An excerpt from IRCA Resources on “ISO 9001: IRCA Supporting the 2015 Revision”, October 2013
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