• AQI

CONFERENCE AT-A-GLANCE

Monday Morning, March 11, 2019

ISO Track 1 - Keynote
Drive Change to Achieve Success & Happiness

8:00 AM–8:10 AM; Opening Remarks
Robert Freeman, Chair, 2019 ISO 9000 & Audits World Conference

8:10 AM–8:45 AM; Session #ISO–011
How to Be Happier at Work
Dr. Adam Stroer, VP, Education and Research, Excellence Canada, Toronto, ON, Canada 

8:45 AM–9:20 AM; Session #ISO–012
The Big Picture of Business
Hank Moore, Author of “The Big Picture of Business,” “Pop Icons and Business Legends,” and “Non-Profit Legends,” Houston, TX, USA 

9:20 AM–9:55 AM; Session #ISO–013
Drive Change with Technology
Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA 

9:55 AM–10:15 AM Refreshment Break

ISO Track 2 - Keynote
Global Certification & Sustained Success


10:15 AM–10:50 AM; Session #ISO–021
The IAF - Its Value in Certification Globally
Natalia Larrimer, Specialist, Business Development and Regulatory Affairs, ANAB, Alexandria, VA, USA

10:50 AM–11:25 AM Session #ISO–022
The Leader Needed to Achieve Sustained Success
Dr. Isaac Sheps, Chair of the Central Committee for MSS, The Standards Institute of Israel, Ramat Hasharon, Israel

11:25 AM–12:00 PM; Session #ISO–023
Panel Discussion
The Future of Standards: Technology, Auditing, Accreditation, and Revisions

Panel Moderator
Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA

Panelists
Alan Daniels, QMS Strategy, Integration and Industry Standards Management, The Boeing Company, Lake Stevens, WA, USA
Robert Freeman,
President, Practical Perspectives, Dallas, TX, USA
Natalia Larrimer,
Specialist, Business Development and Regulatory Affairs, ANAB, Alexandria, VA, USA
Dr. Isaac Sheps
, Chair of the Central Committee for MSS, The Standards Institute of Israel, Ramat Hasharon, Israel
Jack West,
Past Chair US TAG to TC 176 and Member of SC 2 WG on the QMPs, The Woodlands, TX, USA

12:00 PM–1:00 PM Lunch Break

REGISTRATION OPEN 
Please select the relevant Registrant Type from: a) Conference & Workshops; b) Exhibits & Sponsorship; c) Speakers & Co-Speakers

SPEAKERS' CORNER
Submit your PowerPoint by
January 31, 2019
Speakers’ Orientation Meeting:
Sunday, March 10, 2019, 6 PM-7 PM
Please download the Speaker Instructions here

Conference Chair's Message

Robert Freeman

The 2019 ISO 9000 & AUDITS WORLD CONFERENCE is focused on providing you and your organization with the information and tools needed to continue this drive toward excellence. This year’s conference will not only continue to prove relevant topics with leading experts in their respective fields, but it is.....read more

Monday Afternoon, March 11, 2019

ISO Track 3
Complexity of Auditing:
Culture and Human Factors

1:00 PM–1:35 PM; Session #ISO–031
The Role of Soft-Skills in Conducting Effective Audits
Puthucode Rajamani, President, Rajamani Group, LLC, Milltown, NJ, USA

1:35 PM–2:10 PM; Session #ISO–032
Internal Auditing Mistakes and How to Avoid Them
Beth Coody, Consultant /Internal Auditor, Cavendish Scott, Aurora, CO, USA

2:10 PM–2:45 PM; Session #ISO–033
Mastering a Major Complexity of Cross Cultural Auditing
Mark C. Hehl, Consultant, The Desara Group, Woodbury, CT, USA

ISO Track 4
Quality
Management Systems in the
Digital Age

1:00 PM–1:35 PM; Session #ISO–041
Digital Transformation of the Patient-Centric Value Chain
Stephen McCarthy, VP, Digital Innovation, Sparta Systems, Inc., Hamilton, NJ, USA

1:35 PM–2:10 PM; Session #ISO–042
Mitigating Risk by Protecting Your Data and Information
John DiMaria, Global Champion Information Security and Business Continuity, BSI, Herndon, VA, USA
Co-Speaker:
Katie Warlick, Business Development Management, BSI Group, Herndon, VA, USA

2:10 PM–2:45 PM; Session #ISO–043
ISO 9000 Compliance and Cloud Federation Standards Development
Dr. Norma Antunano, Transformational Leader, Consulting Firm, Universities, Austin, TX, USA

ISO Track 5
Igniting Corporate Enthusiasm with Millennials and Beyond

1:00 PM–1:35 PM; Session #ISO–051
Millennials and ISO
David Disney, Quality Manager, Protocast, Inc., Commerce City, CO, USA

1:35 PM–2:10 PM; Session #ISO–052
Why a Strong Foundation in People is Critical to Your Quality Endeavor Deborah A. Barnes, Senior Program Manager, Engility, Silver Spring, MD, USA

2:10 PM–2:45 PM; Session #ISO–053
Opportunity Based Thinking: Is This a Paradigm Shift for a Quality Professional?
Robert P. Deysher, Senior Consultant, Quality Support Group, Inc., Westborough, MA, USA

2:45 PM–3:15 PM; Refreshment Break

ISO Track 6
Secrets to Creating an Effective Audit Plan

3:15 PM–3:50 PM; Session #ISO–061
Leveraging the Value of Quality in Your Business Through ISO
Christine Park, President, Christine Park & Associates, Villa Rica, GA, USA

3:50 PM–4:25 PM; Session #ISO–062
Value Added Internal Auditing
Laura Halleck, Quality Systems Consultant, Quality Support Group, Salem, NH, USA

4:25 PM–5:00 PM; Session #ISO–063
The Secret to Creating an Effective Internal Audit Plan
Lois Pawlak, President, Profit Enhancement Group, LLC, Tucson, AZ, USA

ISO Track 7
Making
Management Review Work for You

3:15 PM–3:50 PM; Session #ISO–071
Audits - Effective Follow Up and Continuous Improvement
Marc Vogin, Fellow Quality Engineer, Siemens Energy, Inc., Orlando, FL, USA

3:50 PM–4:25 PM; Session #ISO–072
Identify Dangers in CAPA 2015 and Build a Comprehensive Improvement System
Wali Alam, President, Quality Institute of America, Inc., Houston, TX, USA

4:25 PM–5:00 PM; Session #ISO–073
What the Heck Is RCCA?
Frank Cain, Principal, FPCain LLC, Palm Harbor, FL, USA

ISO Track 8
Innovation to Speed Up Transformation

3:15 PM–3:50 PM; Session #ISO–081
Decision Theory - Improving Consequences
David Auda, Senior Reliability/Systems Engineer, Volvo, Greensboro, NC, USA 

3:50 PM–4:25 PM; Session #ISO–082
Increasing Efficiencies and Mitigating Risk with Quality Management Systems
Hutch Gray, Account Executive, Qualtrax, Blacksburg, VA, USA

4:25 PM–5:00 PM; Session #ISO–083
Supplier Quality Change Journey Through Two Fortune 100 Companies
Kashyap Malkan, Quality Leader, Malkan Solutions, LLC., Brookfield, WI, USA

Tuesday Morning, March 12, 2019

ISO Track 9
Internal Audits
in the
Digital Age

8:00 AM–8:05 AM; Announcements

8:05 AM–8:40 AM; Session #ISO–091
Beyond the Checklist: Driving Quality Through the Digital Audit
David McTaggart, President & Chief Executive Officer, ARMATURE, Dulles, VA, USA

8:40 AM–9:15 AM; Session #ISO–092
Internal Auditing for the Future
John E. (Jack) West, Principle, John West Consulting, LLC, The Woodlands, TX, USA 
Co-Speaker: Charles A. Cianfrani, CEO, Green Lane Quality Management Services LLC, Green Lane, PA, USA

9:15 AM–9:50 AM; Session #ISO–093
Auditing by Pulling the Thread
Monroe Jose Ratchford, President, LEAPS Consulting, LEAPS Consulting, Dumfries, VA, USA


ISO Track 10
Make Management Review Work for You

8:00 AM–8:05 AM; Announcements

8:05 AM–8:40 AM; Session #ISO–101
Optimize Your QMS Review and Increase Management Engagement
Pia Lise Sandau, Corporate QMS Expert, Novo Nordisk A/S, Bagsvaerd, Denmark
Co-Speaker: Yeliz Safoz, Project Manager, Novo Nordisk A/S, Bagsvaerd, Denmark

8:40 AM–9:15 AM; Session #ISO–102
Data Analysis: Inputs to a Successful Management Review
Steven Green, Director, TACG Certification Body, Beavercreek, OH, USA

9:15 AM–9:50 AM; Session #ISO–103
Prioritize Improvement Projects through Management Review
Patsy LaVonne Brown, Trainer/Consultant, Brown & Associates Quality Consulting, Inc., Pine Bluff, AR, USA

ISO Track 11
Effective
Application of QMS in Service

8:00 AM–8:05 AM; Announcements

8:05 AM–8:40 AM; Session #ISO–111
Effectiveness of Management Systems in Government Organizations
Georgi Brooks-Newton, Quality Systems Manager, City of Dallas, TX, USA
Co-Speaker: Robert Freeman, President, Practical Perspectives, Dallas, TX USA

8:40 AM–9:15 AM; Session #ISO–112
ISO 9001 and the Requirement for a Quality Plan in Government Contracts
Dennis G. Tucker, Director of Quality & Compliance, Professional Contract Services, Inc., Austin, TX, USA
Co-Speaker: Daryl E. Heckard, Senior Corporate Quality Control Manager, Professional Contract Services Inc., Austin, TX, USA

9:15 AM–9:50 AM; Session #ISO–113
Are There Limitations to the Financial Services Industry?
Edward Gardner, President, Value Management Services, LLC, Fort Myers, FL, USA

9:50 AM–10:15 AM Refreshment Break

ISO Track 12
Cultural Change for Auditing Management

10:15 AM–10:50 AM; Session #ISO–121
A Creative Approach to the Context of the Organization
Ralph Krueger, Manager, ArcelorMittal Dofasco G.P., Caledonia, ON, Canada

10:50 AM–11:25 AM; Session #ISO–122
Auditing Leadership: A Challenge and a Privilege
Colin Gray, President, Cavendish Scott, Inc., Denver, CO, USA

11:25 AM–12:00 PM; Session #ISO–123
Auditing Top Management
Ralph D. Reid, Principal Consultant and Director of Standards, Omnex, Ann Arbor, MI, USA

ISO Track 13
Take the Confusion out of Risk-Based Thinking

10:15 AM–10:50 AM; Session #ISO–131
Integrating Risk Management into Implementation and Auditing ISO 9001
Dr. Marc Siegel, Director, Global Security and Resilience Projects, San Diego State University, Encinitas, CA, USA

10:50 AM–11:25 AM; Session #ISO–132
Target Risk Mitigation Using Technology
Susan Moore, Production Operations Compliance, Lockheed Martin Missiles and Fire Control, Dallas, TX, USA

11:25 AM–12:00 PM; Session #ISO–133
Understand Risk to Improve Management Systems
Fatema Tuz Zohra, Management Systems Consultant, Resochem Consulting Services, Manama, Bahrain

ISO Track 14
Hot Topics in AS9100 & Aerospace

10:15 AM–10:50 AM; Session #ISO–141
Moving Beyond Transition of the AS9100, AS9110, and AS9120 – A Practical Approach
Alan Daniels, QMS Strategy, Integration, and Industry Standards Management, The Boeing Company, Lake Stevens, WA, USA

10:50 AM–11:25 AM; Session #ISO–142
Implementation and Benefits of ISO & AS for DoD Organizations
Sue F. Benson, Program Analyst, NAVAIR, China Lake, CA, USA
Co-Speaker: Kirk R. Armstrong, Program Manager, NAVAIR, China Lake, CA, USA

11:25 AM–12:00 PM; Session #ISO–143
Implement an Effective Counterfeit Parts Prevention Program
Roger Ritterbeck, Aerospace Product Manager, Bureau Veritas Certification, Cuyahoga Falls, OH, USA

12:00 PM–1:00 PM Lunch Break

Tuesday Afternoon, March 12, 2019

ISO Track 15
Leveraging
and Integrating
ISO Standards

:00 PM–1:35 PM; Session #ISO–151
Leveraging and Integrating ISO Standards for Greater Adoption
Beth Leonard, Director, Delivery Excellence and FSO, Attain, LLC, Leesburg, VA, USA

1:35 PM–2:10 PM; Session #ISO–152
Total Integrated Performance Excellence Systems
Kevin Griffin, Quality Engineer, Management IQ, Albuquerque, NM, USA
Co-Speaker: Dr. Robert Ringer; Assistant Center Director-QA, VA Cooperative Studies Program, Albuquerque, NM, USA

2:10 PM–2:45 PM; Session #ISO–153
Four Reasons to Create an Integrated Management System
Victoria Delaney, Lead Auditor, Viva Business Solutions, Greenville, SC, USA

ISO Track 16
Creating Value by Improving Your Quality Management Systems

1:00 PM–1:35 PM; Session #ISO–161
Error/Mistake Proofing Strategy: Creating Superior QE's
Damon Jonathon Davie, Manager - Global Quality Office, EASi, LLC, Troy, MI, USA

1:35 PM–2:10 PM; Session #ISO–162
Addressing the Cultural Impact of Changes Driven by QMS Projects
Tim O’Hanlon, Principal, GE Healthcare Partners, United Kingdom

2:10 PM–2:45 PM; Session #ISO–163
Implementing QMS in Denim Apparel Industry
Saqib Sohail, Head of QMS Department, Rajby Industries, Karachi, Pakistan

2:45 PM–3:15 PM; Refreshment Break

ISO Track 17
Interpreting
Quality
Data

3:15 PM–3:50 PM; Session #ISO–171
Don't Be Misled by Specification Limits
Matt J. Savage, VP, Product Development, PQ Systems, Centerville, OH, USA

3:50 PM–4:25 PM; Session #ISO–172
Transformational Approaches to Calibration Management
Stanley Douglas Wheeler, President, GageList, Houston, TX, USA

ISO Track 18
Secrets of Success 
for Personal & Organizational Growth

3:15 PM–3:50 PM; Session #ISO–181
Coaching for Success Within Continuous Improvement
Korey Zawadzki, Sr. Partner, VP Operational Excellence and Business Development, Competitive Solutions, Inc, Goldsboro, NC, USA

3:50 PM–4:25 PM; Session #ISO–182
Process Measures and Objectives
Nancy L. Pasquan, Principal, Eyes On, Inc., Escondido, CA, USA

END KEYNOTE 


4:25 PM–5:00 PM; Session #ISO–183 
Become Who You Really Are: Your Personal Brand & Your Technology Career Path
Michael Milutis, Director, Computer AID (CAI), Allentown, PA, USA

Workshops
Sunday, March 10, 2019

ISO Workshop 1

Modernizing
Your ISO 9001, QMS,
and Audits

8 AM - 5 PM; 0.8 CEU

Lorri Hunt, President,
Lorri Hunt & Associates, Inc.,
Kansas City, MO, USA


ISO Workshop 1

Modernizing
Your ISO 9001, QMS,
and Audits

8 AM - 5 PM; 0.8 CEU

ISO Workshop 2

Now That I Have My AS9100/AS9110/AS9120 Certification How Can I Improve My QMS?

8 AM - 5 PM; 0.8 CEU

Alan Daniels, QMS Strategy, Integration, and Industry Standards Management, The Boeing Company, Lake Stevens, WA, USA
Buddy Cressionnie, President, ASD Expertise, LLC, Trophy Club, TX, USA

Workshop
Wednesday, March 13, 2019

ISO Workshop 3

Internal Auditing of ISO 9001:2015 - How to Audit a Process-Based QMS

8 AM - 5 PM; 0.8 CEU

Jack West, Past Chair US TAG to TC 176 and Member of SC 2 WG on the QMPs, The Woodlands, TX, USA

Charles A. Cianfrani, CEO, Green Lane Quality Management Services LLC, Green Lane, PA, USA


GENERAL CONFERENCE TOPICS

Advanced Skills in Quality Management Systems, ISO 9001, ISO 14001, and Audits

AS9100 - Quality Management Systems – Requirements for Aviation, Space, and Defense

Beginners - Where to Start with Quality Management Systems, ISO 9001, ISO 14001 & Audits

Career Development in Quality Management Systems, ISO 9001, ISO 14001, and Audits

Change Management
in Quality Management Systems, and Audits

Entrepreneurship - Role of Quality Management Systems in Consulting & Start Ups

Manufacturing - Best Practices in QMS, ISO 9001, ISO 14001, and Audits

Oil & Gas Industry - Best Practices in QMS, ISO 9001, ISO 14001, and Audits

Panel Discussion – Featuring World’s Foremost Experts on ISO 9001, ISO 14001, & Audits

Healthcare & Medical - Best Practices in QMS, ISO 9001, ISO 14001, and Audits

ISO 14001, ISO 9001, ISO 45001 – Integrate Multiple Quality Management Systems

ISO 45001:2018 - Occupational Health & Safety Management Systems

Professional Certifications - How to Effectively Apply Your Certification

Service & Government - Best Practices in QMS, ISO 9001, ISO 14001, and Audits

Technology - Latest Tools for Quality Management Systems, ISO 9001, and Audits

User Groups for Quality Management Systems, ISO 9001, ISO 14001, and Audits