Frequently Asked Questions: Q: There is a lot of information being presented. Will we have access to any of the presentations at a later time? A: Yes, most sessions are being recorded. They will go into production right after the conference. Next week, we will post the edited versions on whova. We will send an announcement to attendees when they are posted. They will remain posted for 30 days from the date of posting.
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Feel free to download ISO 9000 Zoom virtual backgrounds
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Leaderboard:
Puthucode Rajamani (128,400 points)
Photo Contest:
Anthony Hairston & Naomi Clark (tie)
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ALL TIMES ARE IN EASTERN STANDARD TIME (EDT)
Key to Track & Zoom Room Color Coding
| Gold Zoom Room |
Jade Zoom Room |
Lobby Zoom Room |
Opal Zoom Room |
Ruby Zoom Room |
Sapphire Zoom Room |
PRE-CONFERENCE WORKSHOPS
SUNDAY - MARCH 21, 2021
CONFERENCE MEET & GREET Ready for the conference? Test your audio, video, and ask your burning questions about the conference platform.
Lobby Zoom Room; 5:00 PM–6:00 PM EDT
Track Chair: Amy Spomer; Track Producer: Brian Clark
VIRTUAL SPEAKERS’ ORIENTATION MEETING
Lobby Zoom Room; 6:00 PM – 7:00 PM EDT
Track Chair: Amy Spomer; Track Producer: Brian Clark
MONDAY MORNING - MARCH 22, 2021
ISO TRACK 1
KEYNOTE - FUTURE OF QUALITY MANAGEMENT SYSTEMS
Sapphire Zoom Room
Track Chair: Nancy Pasquan; Track Producer: Brian Clark
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8:00 AM–8:10 AM EDT
Opening Remarks
Amy Spomer, Chair, 2021 ISO 9000 & Audits World Conference
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8:10 AM–8:50 AM EDT; #ISO–011
What’s the CURE to Improving Processes While Working From Home During Covid 19?
Dr. Adam Stoehr, VP, Education and Research, Excellence Canada, Toronto, Canada
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8:50 AM–9:25 AM EDT; #ISO–012
Quality Managers - Wake Up!! It Is Up to You to Lead the Journey to Organizational Sustained Success
Dr. Isaac Sheps, Chairman, Central Committee for MSS, Standards Institution of Israel, Ramat Hasharon, Israel
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9:25 AM–10:00 AM EDT; #ISO–013
Understanding the Annex SL Revision
Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA
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Refreshment Break 10:00 AM–10:30 AM EDT; Opal Zoom Room; Track Chair: Amy Spomer; Track Producer: Brian Clark
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ISO TRACK 2
KEYNOTE - CREATING BUY-IN FOR QMS IMPLEMENTATION
Sapphire Zoom Room Track Chair: Nancy Pasquan; Track Producer: Brian Clark
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10:30 AM–11:30 AM EDT; #ISO–021
Panel Discussion: Managing Your QMS…and the Pandemic
Moderator Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA
Panel Members Brian Clark, Praxis 8, LLC - Systems Analyst
Robert Freeman, Managing director ACI Assurance, LLC and the territory of all of the Americas which is a subsidiary of AJA Europe Limited Charli Hoailmen, Diversified Management Systems, Inc.
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Lunch Break
12:00 PM–1:00 PM EDT;
Opal Zoom Room;
Track Chair: Amy Spomer;
Track Producer: Brian Clark
Exhibitor Showcase will take place between 12:10 PM and 12:50 PM during the Lunch Break
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ISO TRACK 2B – EXHIBITOR SHOWCASE
Opal Zoom Room
Track Chair: Amy Spomer; Track Producer: Brian Clark
12:10 PM–12:20 PM EDT ABS Quality Evaluations, Inc.
Whether to improve quality, manage risk or reduce environmental impacts, ABS Quality Evaluations (ABS QE), an ABS Group company, offers a range of standards, systems and specifications to help you achieve business excellence. ABS QE is a world-leading certification body that can work with your company to assure business, systems, people and supply chain performance through management systems certification, verification, assessment and training. Our global network of auditors play an important role in helping you obtain the necessary certifications to get your product or service to market, giving you and your customers the confidence you need.
12:20 PM–12:30 PM EDT
NSF-ISR
NSF International Strategic Registrations (NSF-ISR) is built on integrity and focused on public health and safety through risk mitigation.
We offer comprehensive management systems registrations and auditing services to internationally accepted standards for many industries, including ISO 9001, ISO 14001, AS91XX and AC 00-56B, IATF 16949, ISO 13485, ISO 45001, ISO/IEC 20000-1, ISO 27001 as well as second party services such as NIST 800-171 and CSA STAR.
Additionally, we are proudly one of the first Certified Third-Party Assessment Organizations (C3PAO) on the Cybersecurity Maturity Model Certification Accreditation Body (CMMC-AB) marketplace.
The CMMC program ensures appropriate levels of cybersecurity practices and processes are in place to protect DoD controlled unclassified information (CUI) residing outside of their networks/within industry partners’ networks. As the CMMC program continues its roll out, our CMMC credentialed team can provide CMMC gap assessments and answer questions.
12:30 PM–12:40 PM EDT
Perry Johnson Registrars, Inc. Originally founded by Perry L. Johnson in 1994, Perry Johnson Registrars has been at the forefront of the international certification and registration industry from the very beginning. Mr. Johnson, having seen the impact of ISO certification on industry in Europe, was inspired to bring those now-ubiquitous standards to the United States. After achieving ANAB accreditation shortly after PJR’s creation in 1995, PJR’s first venture into international business came with a 1999 expansion into the Japanese and Brazilian markets. The early 2000’s would see further growth overseas, with offices opening in Germany, Portugal, Spain, Italy, Canada, Latin America, and Thailand. During this time PJR also attained UKAS accreditation. In more recent years, PJR has continued broadening its international horizons with offices in the United Kingdom and China.
12:40 PM–12:50 PM EDT
The BlueWater Group, Inc.
The BlueWater Group, Inc. ensures Organizations maintain their certification compliance by providing effective and efficient remote and on-site internal audits. With over 30 years of experience, TBWG Lead Auditor Team is a network of experienced resources in numerous industries. Our clients include small, medium and large organizations, both domestic and global.
We provide internal audits for the following Standards:
- ISO 9001
- AS9100,
AS9110, AS9120
- ISO 14001
- ISO 13485
- ISO 27001
- ISO 20000-1
- ISO 17025
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- ISO 50001
- IATF 16949
- ISO 22000
- ISO 45001
- NIST 800-171
- TL9000
- SQF
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Our Audit Areas include: | Leadership Mission
& Policies
Strategic Planning
Risk Management Approach
Performance
Evaluation Metrics / KPI’s
Quality Management
& Quality Control
Customer Orders &
Complaint Handling
Product Design &
Development
Purchasing &
Supplier Management
Production &
Process Planning
Production &
Process Control
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Leadership Mission
& Policies
Strategic Planning
Risk Management Approach
Performance
Evaluation Metrics / KPI’s
Quality Management
& Quality Control
Customer Orders &
Complaint Handling
Product Design &
Development
Purchasing &
Supplier Management
Production &
Process Planning
Production &
Process Control
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MONDAY AFTERNOON - MARCH 22, 2021
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ISO TRACK 3
TURBO CHARGE YOUR AUDITS
Sapphire Zoom Room
Track Chair: Nancy Pasquan;
Track Producer: Brian Clark
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1:00 PM–1:35 PM EDT; #ISO–031
Making the ISO 9001-Based System Work for Your Company, Not Your Auditor
Don McFarland, Technical Manger, Aerospace, NSF-ISR, LTD, Ann Arbor, MI, USA
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1:35 PM–2:10 PM EDT; #ISO–032
Quality Approach to Leading Your Team
Brian Clark, President, Praxis8, Jonesboro, AR, USA
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2:10 PM–2:45 PM EDT; #ISO–033
How to Conduct Virtual Audits in Pandemic Crisis
Puthucode Rajamani, President, Rajamani Group, LLC, Milltown, NJ, USA
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ISO TRACK 4
QMS IN THE MODERN DIGITAL AGE
Gold Zoom Room Track Chair: Charli Hoialmen;
Track Producer: Samuel Clark
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1:00 PM–1:35 PM EDT; #ISO–041
Implementing & Maintaining a QMS in the Electronic Age
Kyle Chambers, QMS Advisor, Texas Quality Assurance, Friendswood, TX, USA
Darci Chambers, The Boss Lady, Texas Quality Assurance, Friendswood, TX, USA
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1:35 PM–2:10 PM EDT; #ISO–042
Applying the ISO 9001 Standard to Healthcare Big Data
Joseph Larach, Director, Enterprise Engineering, Health Management Systems, Irving, TX, USA
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ISO TRACK 5
DEVELOPING A RISK-BASED MANAGEMENT SYSTEM
Ruby Zoom Room Track Chair: Lorri Hunt;
Track Producer: Steve Dietzel
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1:00 PM–1:35 PM EDT; #ISO–051
Developing a Risk Based Internal Audit Plan
Laura Halleck, Sr. QMS Consultant, Quality Support Group, Westford, MA, USA
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1:35 PM–2:10 PM EDT; #ISO–052
Audit Nonconformity Grading Using a Risk-Based Approach
Mark Allen Durivage, Managing Principal Consultant, Quality Systems Compliance, LLC, Lambertville, MI, USA
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210 PM–2:45 PM EDT; #ISO–053
Risk Based Approach to Remote Auditing
Mark Allen Durivage, Managing Principal Consultant, Quality Systems Compliance, LLC, Lambertville, MI, USA
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Refreshment Break
2:45 PM–3:15 PM EDT; Opal Zoom Room;
Track Chair: Amy Spomer; Track Producer: Brian Clark
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ISO TRACK 8
IMPLEMENTING A RISK BASED MANAGEMENT SYSTEM
Ruby Zoom Room
Track Chair: Lorri Hunt;
Track Producer: Steve Dietzel
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3:15 PM–3:50 PM EDT; #ISO–081
Implementing a Risk-Based Management System Using the ISO 9001 and ISO 31000
Dr. Marc Siegel, Director, Global Security and Resilience Projects, San Diego State University, Encinitas, CA, USA
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3:50 PM–4:25 PM EDT; #ISO–082
A Common Sense Approach to Risks and Opportunities
Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA
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“You can measure opportunity with the same yardstick that measures the risk involved. They go together.”
― Earl Nightingale
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ISO TRACK 6
AUDITING
WITH A MISSION
Sapphire Zoom Room
Track Chair: Nancy Pasquan;
Track Producer: Brian Clark
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3:15 PM–3:50 PM EDT; #ISO–061
Future Integrated Management System Auditing: ISO 9001, ISO 14001, ISO 45001 and More
Dr. Roderick A. Munro, Senior Lead Assessor, Lloyd’s Register, Houston, TX, USA
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3:50 PM–4:25 PM EDT; #ISO–062
Auditing With Purpose
Nora Janette Milley, Extension Specialist, NC State University - Industry Expansion Solutions, Horse Shoe, NC, USA
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4:25 PM–5:00 PM EDT; #ISO–063
ISO 9001 Auditing – The Dilemma
David Auda, Reliability/Safety Engineer, Volvo/Mack Truck, Greensboro, NC, USA
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ISO TRACK 7
QMS IN
THE CLOUD
Gold Zoom Room
Track Chair: Charli Hoialmen;
Track Producer: Samuel Clark
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3:15 PM–3:50 PM EDT; #ISO–071
Usage and Validation of
Cloud Technologies in a Regulated Environment
Pratima 'anu' Virkar, Head of Quality and Compliance IBM WHLS, IBM, Durham, NC, USA
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3:50 PM–4:25 PM EDT; #ISO–072
ISO 9001 Compliance in Cloud Based Computing Systems
Norma Antunano, IT Senior Consultant/ Adjunct Faculty, Consulting Firm/University, Austin, TX, USA
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