Menu
Log in


  • AQI

FEATURED SPEAKERS
In order of appearance in the program

Lori Gillespie
Vice President, ANSI National Accreditation Board (ANAB)

Dr. Isaac Sheps
 Chair of the Central Committee for MS Standards, The Standards Institution of Israel

Dr. Isaac Sheps
 Chair of the Central Committee for MS Standards, The Standards Institution of Israel

Dimitrina Gencheva
Quality Director, 
Enchanted Rock

Brian E. Wish
Quality Auditor, Sr. Staff,
Lockheed Martin

ATTENDEES' CORNER

   REGISTER NOW  

Download a copy of the Final Program

SPEAKERS' CORNER

  • Speakers are encouraged to use the official ISO ISO conference template.  Please download here.
  • Download the speaker instructions here.

EXHIBITORS' CORNER

EXHIBITS
March 13, 2023
Exhibit Hours: 9AM - 4PM; 
Palm Ballroom 2

Exhibits Chair: Charli Hoialmen
Exhibit Setup: Sunday March 12; 5 PM-7 PM

WHOVA

View the Whova Instructions

Download the Whova Instructions

EXHIBITS



SUNDAY, MARCH 12, 2023

WORKSHOP 1

8 AM-4 PM; Lanai Room

Future Proof Your QMS

Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA

Future-proofing is the process of anticipating the future and developing methods of minimizing the effects of shocks and stresses of future events.

This concept relates to the current ISO 9001 requirement of identifying risks and opportunities and determining actions to address them. It is also similar to the legacy requirement of preventive action. Whether you are just getting started on the ISO journey or need to refresh your skills set, this workshop is for you  read more


WORKSHOP 2

8 AM-4 PM; Veranda Room

ISO 9001:2015 -
A Business Strategy - Workshop for Business Leaders

Charli Hoialmen, President/CEO Diversified Management Systems, Inc., Clarkesville, GA, USA

The discussion covers all elements of the standard and how they can work together to develop an interactive, closed loop system that covers all aspects of the business, demonstrating the impact of the elements on every part of an effective, efficient business system. Because, at the end of the day, business is about the bottom line and so should our system. ISO 9001- IT IS ABOUT THE MONEY!!! read more

ISO 9000 & the London Declaration: 
The Conference will cover any new information on the The London Declaration up to the Conference dates during the Panel Discussion ...
 read more

Speakers' Meeting
6 PM - 7 PM; 
Lanai Room

MONDAY MORNING, MARCH 13, 2023

Map

 

Please click here to view the floor layout & map

Registration

Palm Office Foyer

Badge Pick Up

Sunday, March 12, 2023: 
7 AM-10 AM; 5 PM-6 PM

Monday, March 13, 2023: 
7 AM-10 AM; 3 PM-5 PM

Tuesday, March 14, 2023: 
7 AM-10 AM; 5 PM-6 PM

Wednesday, March 15, 2023:
7 AM-10 AM; 3 PM-5 PM

Thursday, March 16, 2023: 
7 AM-10 AM; 3 PM-5 PM

Gift Distribution
Monday-Thursday: 1 PM-3 PM

Registration Committee:

Charli Hoialmen
Jon Hoialmen
San West

Gifts: Jon Hoialmen

ISO TRACK 1

Keynote: What is New with Quality Management Standards?

Palm Ballroom 4
 Moderator: Lorri Hunt

8:00 AM–8:10 AM

Opening Remarks

Lorri Hunt, Chair, 2023 ISO 9000 World Conference

8:10 AM–9:00 AM; #ISO–011  read more

It’s “A Whole New World"

Lori Gillespie, Vice President, ANSI National Accreditation Board (ANAB), Milwaukee, WI, USA

9:00 AM–9:45 AM; #ISO–012  read more

Does ISO 9001 Fit for the Future – Is a Revision Required?

 

Dr. Isaac Sheps, Chair of the Central Committee for MS Standards, The Standards Institution of Israel, Ramat Hasharon, Israel

John E. (Jack) West, Past Chair US TAG to TC 176 & Member of SC 2 WG on the QMPs, The Woodlands, TX, USA

9:45 AM–10:15 AM; Refreshment Break
Palm Ballroom 2


ISO TRACK 2
Plenary: Energize Your Quality Management System

Palm Ballroom 4
 Moderator:
Amy Spomer

10:15 AM–10:50 AM; #ISO–021  read more

Energize Your Quality Management System - Don't Let it Quiet Quit

Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA

10:50 AM–11:25 AM; #ISO–022  read more

Quality 4.0: Quality Then, Now, and the Future

Wali Alam, President, Quality Institute of America, Inc, Houston, TX, USA

11:25 AM–12:00 PM; #ISO–023  read more

Panel Discussion – Future Proof Your Quality Management System

Moderator: Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA

Panelists

Patsy Brown, Consultant / Trainer, Brown & Associates Quality Consulting, Inc.

Robert Freeman, Managing Director for A Cube TIC - Americas

Dr. Isaac Sheps, Chair of the Central Committee for MS Standards, The Standards Institution of Israel



12:00 PM–1:15 PM, Lunch Break
Palm Ballroom 2
11:45 -12:30 PM - PBB & RR; 12:30-1:15 NP

2023 Conference Chair’s Message

As the ISO 9000 and Audits Conference committee plans for the 2023 conference and establishes the program to focus on relevant topics, one thing is clear, planning for the unknown is challenging. This is exactly the challenge organizations are faced with today.

Organizations continue to be faced with the same challenges: hiring employees, supply chain issues, logistics issues, cyber security concerns, and balancing ... read more

Lorri Hunt, Conference Chair
2023 ISO 9000 & Audits World Conference


Feel free to download ISO 9000 Zoom virtual backgrounds

Meeting Room Grand Masters:

Ballroom 3 – Amy Spomer
Ballroom 4 – Nancy Pasquan
Ballroom 5 – Kathy Abbett

AV: Tracy Omdahl

MONDAY AFTERNOON, MARCH 13, 2023

ISO TRACK 3

 Quality 4.0 & Digital Transformation of QMS

Palm Ballroom 3
Moderator: Charli Hoialmen

1:15 PM–1:50 PM; #ISO–031  read more 

Accelerating Your Digital Transformation Initiative in the Post-Covid Age

Mercina Jobin, Senior Quality & Transformation Analyst, Interfacing Technologies, Montreal, QC, Canada

Scott Armstrong, Partner, Interfacing Technologies, Montreal, QC, Canada

 

1:50 PM–2:25 PM; #ISO–032 (V1, V2)  read more

Digitalization Path through Collaboration

Norma Antunano, Staff, IT Business Partner Analyst, AMD University, Austin, TX, USA

          

2:25 PM–3:00 PM; #ISO–033 (V) read more

Leverage Your Quality Management System to Implement a Sustainability Program

Phil Ruggiero, Quality Manager, Nexeo Plastics LLC, Spring, TX, USA


ISO TRACK 4

Data Analysis for QMS Applications

Palm Ballroom 4
Moderator: Kathy Abbett

1:15 PM–1:50 PM; #ISO–041  read more 

What’s Best for You: 100% Inspection or Statistical Sampling?

Michael Ford, Principal, TQM Works Consulting, Port Crane, NY USA

1:50 PM–2:25 PM; #ISO–042 read more

Event Logs to Avoid Lost Issues

Nancy L. Pasquan, Principal, Eyes On, Inc., Escondido, CA, USA

          

2:25 PM–3:00 PM; #ISO–043  read more

Redefining Quality to Succeed in the Customer Experience World

John A. Goodman, Vice Chairman, Customer Care Measurement & Consulting, Washington, DC, USA


ISO TRACK 5

Updates on Critical Standards Development

Palm Ballroom 5
Moderator: TBD

1:15 PM–1:50 PM; #ISO–051 read more

How to Maintain an Effective IATF 16949 QMS

Noel Walter, Owner, NDW Associates, Murrells Inlet, SC, USA

1:50 PM–2:25 PM; #ISO–052 read more

Virtual Med Dev Audits with Google Drive

Tracy P. Omdahl, Chief Quality Officer, myQualityCloud, Orlando, FL USA


2:25 PM–3:00 PM; #ISO–053 read more
Ten Common Mistakes in Supplier Auditing

Kory Randall, Supplier Quality Engineer, Quality Auditing LLC, Roseville, MN USA


3:00 PM–3:30 PM; Refreshment Break
Palm Ballroom 2

ISO TRACK 6

ISO Standards to Ensure Sustainability

Palm Ballroom 3
Moderator:
 Jack West

3:30 PM–4:05 PM; #ISO–061 read more

Applying the ISO Science to Ensure Sustainability in the Organization

Dimitrina Gencheva, Quality Director, Enchanted Rock, Houston, TX,  USA

4:05 PM–4:40 PM; #ISO–062   read more

More Than Just IT - ISO 27001 and Non-Technical Threats


Kevin Whalen, President, Diversified Management Systems, Lincolnton, GA, USA



ISO TRACK 7

Innovative Audit Tools-Virtual and Onsite

Palm Ballroom 4
Moderator: Patsy Ball Brown

3:30 PM–4:05 PM; #ISO–071  read more

Blended Process Audits - Effective Use of Virtual and Onsite Audit Tools and Techniques

Patsy L. Brown, Consultant/Trainer, Brown & Associates Quality Consulting, Inc., Pine Bluff, AR, USA

4:05 PM–4:40 PM; #ISO–072  read more

The Power and Effectiveness of Agile-Driven Internal Audits

Michael Prior, Auditor/Director of Business Development, QIA, Houston, TX, USA


ISO TRACK 8

Changes to Aerospace Certification

Palm Ballroom 5
Moderator: TBD

3:30 PM–4:05 PM; #ISO–081  read more

QMS Implementation Support 

Noel Walter, Owner, NDW Associates, Murrells Inlet, SC, USA

4:05 PM–4:40 PM; #ISO–082   read more

Reduce Supplier Risk and Ensure Customer Satisfaction Through PPAP

Laura Halleck, Sr. QMS Consultant, Quality Support Group, Pelham, NH, USA



TUESDAY MORNING, MARCH 14, 2023

ISO TRACK 9

Strategies for Leading Transformation

Palm Ballroom 3
Moderator: Amy Spomer

8:00 AM–8:35 AM; #ISO–091  read more

Shark Tank: Taking the ‘Bite’ Out of Project Idea Generation

Dave Harry, CEO, Black Belt Trainer, Process Whisperer Consultants LLC, Greeneville, TN, USA

  

8:35 AM–9:10 AM; #ISO–092  read more

Strategy and Tools for Transformation Leaders

Tony Belilovskiy, Principal, C3 Excellence, Sarasota, FL, USA

9:10 AM–9:45 AM; #ISO–093   read more

Streamlining Quality Management Systems Using Lean

Sean Fields, Network Member, BeehiveFund, Norman, OK, USA

Michael Sanders, Director of Strategic Growth, BeehiveFund Corporation, Spring, TX, USA

ISO TRACK 10
Tips for Improving Internal Audits

Palm Ballroom 4
Moderator: Nancy Pasquan

8:00 AM–8:35 AM; #ISO–101  read more

The Virtual Quantum Audit

Tim O’Hanlon, Managing Principal, Praestare Limited, Birmingham, United Kingdom

       8:35 AM–9:10 AM; #ISO–102  read more

Auditing Competence, Business Perspective and ISO/TC 176 APG Supporting Papers

Herick Lopez, Managing Director, Bureau of Quality Surveillance, Inc., The Woodlands, TX, USA

9:10 AM–9:45 AM; #ISO–103  read more

Inside Tips for Improving Your Internal Audits

Laura Halleck, Sr. QMS Consultant, Quality Support Group, Pelham, NH, USA


ISO TRACK 11

Using QMS To Improve Productivity

Palm Ballroom 5
Moderator: Charli Hoialmen

8:00 AM–8:35 AM; #ISO–111 (V)  read more

Get Your Ducks in a Row, Improve Your Productivity, and Reduce Your Stress Level

Kristy Kistner, Director, Performance Excellence, ORAU, Harriman, TN, USA

8:35 AM–9:10 AM; #ISO–112  (V) read more 

Is ISO 9001 QMS a Useful Tool or a Bureaucratic Burden?

Maria Achilleoudes, Operational Excellence Consultant and Trainer, Fit Business Consulting and Training, Nicosia, Cyprus

9:10 AM–9:45 AM; #ISO–113 read more

Managing Your Inhouse Calibration Program

Harry C. Spinks, Consultant, TechTrology LLC, Oakdale, MN, USA


9:45 AM–10:15 AM; Refreshment Break
Palm Ballroom 2

ISO TRACK 12

Quality Management Systems  for a Better
World

Palm Ballroom 3
M
oderator: Kathy Abbett

10:15 AM–10:50 AM; #ISO–121  read more

The Impact of Quality on Our Environment

Lee Helgeson, Technical Quality Program Manager, IBM, Rochester, MN, USA

10:50 AM–11:25 AM; #ISO–122  read more

ISO Compliance Management Using Jira and Confluence

Douglas J. McCloskey, Chief Systems & Solutions Architect, Lean IMS LLC, Las Vegas, NV, USA

11:25 AM–12:00 PM; #ISO–123  read more

QMS Applications for Materials Manufacturing - A Case Study

Pramatha Payra, Director of Business Administration and Global Quality, GCL Solar Materials USA, Pasadena, TX, USA


ISO TRACK 13

Increasing Audit Effectiveness

Palm Ballroom 4
Mo
derator: Amy Spomer

10:15 AM–10:50 AM; #ISO–131  read more

Getting the 'So What' from 2nd Party Audits, and Doing It Remotely

Brian E. Wish, Quality Auditor, Sr. Staff, Lockheed Martin, Mansfield, TX, USA

10:50 AM–11:25 AM; #ISO–132 read more

BEAM 2.0 – Using Bulls-eye Assessment Methodology on ISO 9001 Audits

Owen Ramsay, QMS, EMS, SMS Senior Lead Assessor,  Houston, TX, USA

11:25 AM–12:00 PM; #ISO–133 (V) read more

Integrating Management System Standards for Effectiveness

Roderick A. Munro, Senior Management System Auditor, LRQA, Traverse City, MI, USA


ISO TRACK 14

QMS To Improve Business Performance

Palm Ballroom 5
Moderator: Jack West

10:15 AM–10:50 AM; #ISO–141 read more

Defining QMS Processes to Increase Effectiveness

Mark Allen Durivage, Managing Principal Consultant, Quality Systems Compliance LLC, Lambertville, MI, USA

10:50 AM–11:25 AM; #ISO–142 (V) read more

Cost Estimation Methods in Quality Management and Continuous Improvement

Brian Galli, Assistant Professor, Hofstra University, Melville, NY, USA

11:25 AM–12:00 PM; #ISO–143  read more

Sustaining Success After Certification

Susan Samaroo, QHSES Lead - Americas, Vysus Group, Freeport, Trinidad and Tobago



Cost Estimation Methods in Quality Management and Continuous Improvement

Brian Galli,

12:00 PM–1:15 PM, Lunch Break
Palm Ballroom 2
11:45 -12:30 PM - JH & RR; 12:30-1:15 CH

TUESDAY AFTERNOON, MARCH 14, 2023

Patsy Brown 

ISO TRACK 15

QMS Tools for Operational Excellence

Palm Ballroom 3
Moderator: Amy Spomer

1:15 PM–1:50 PM; #ISO–151  read more

Using OKRs Across an ISO Program

Walter G. Ferrer, Managing Founder, Zenlity LLC, Charlotte, NC, USA

1:50 PM–2:25 PM; #ISO–152 read more


We Can't Avoid Change: Change Management as Part of Problem Solving

Thomas Lease, Staff Chief Engineer, NGC, Cooksville, MD, USA

2:25 PM–3:00 PM; #ISO–153
Highland Machine Works – Our Journey to AS9100D Certification

Jason Duke & Patsy Brown, CFO and Quality Director, Highland Machine Works, Camden, AR USA



ISO TRACK 16

Lessons Learned in QMS & Auditing

Palm Ballroom 4
Moderator: Lorri Hunt

1:15 PM–1:50 PM; #ISO–161 (V)  read more

Going Beyond Risk to Apply Risk-Based Thinking in IMS Standards

Roderick A. Munro, Senior Management System Auditor, LRQA, Traverse City, MI, USA

1:50 PM–2:25 PM; #ISO–162  read more

Ethics for the Auditor

Brian E. Wish, Quality Auditor, Sr. Staff, Lockheed Martin, Mansfield, TX, USA

2:25 PM–3:00 PM; #ISO–163  read more

Rapid Start-Up Leveraging  Technology to Drive Improvement

Dr. Omar AbuOmar, Consulting Manager, Ascend HealthCare Solutions, Raidah Digital City, AlNakheel District, Saudi Arabia

Dr. Reema Abu-Dawas, Senior Quality Manager, Ascend Healthcare Solutions, Riyadh, Saudi Arabia



END KEYNOTE

3:00 PM–3:45 PM; #ISO–171   read more

Palm Ballroom 4
Moderator: Lorri Hunt

The Secrets to Creating Time Management Magic

Fred Moore, Time Management Speaker, Do So Much More, Kissimmee, FL, USA












JUST A FEW OF THE ISO 9000 & Audits WORLD CONFERENCE PARTICIPANTS

Government Organizations




Corporations

““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““
““ ““ ““ ““ ““ ““

(*) based on previous conference attendance








Contact us at: conference@aqi.org
Log in