PRE-CONFERENCE WORKSHOPS SUNDAY - MARCH 21, 2021
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ISO WS2 8:00 AM - 5:00 PM; #ISO–002 Moving Past the Minimum QMS Requirements for Aviation, Space and Defense Buddy L. Cressionnie, President, ASD Expertise, LLC, Trophy Club, FL, USA Alan W. Daniels, Senior Quality Specialist, The Boeing Company, Seattle, WA, USA
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Virtual Speakers’ Orientation Meeting
6:00 PM – 7:00 PM
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MONDAY MORNING - MARCH 22, 2021
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ISO TRACK 1
KEYNOTE - FUTURE OF QUALITY MANAGEMENT SYSTEMS
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Palm Ballroom 3-5; Track Chair: Amy Spomer; RC: Charli Hoialmen |
8:00 AM–8:10 AM Opening Remarks Amy Spomer, Chair, 2021 ISO 9000 & Audits World Conference
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8:10 AM–8:50 AM; #ISO–011 Unlocking the Full Potential of Quality Management Systems
Alan Daniels, Quality Strategy and Industry Standards Management, The Boeing Company, Seattle, WA, USA
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8:50 AM–9:25 AM; #ISO–012 Quality Managers - Wake Up!! It Is Up to You to Lead the Journey to Organizational Sustained Success
Dr. Isaac Sheps, Chairman, Central Committee for MSS, Standards Institution of Israel, Ramat Hasharon, Israel
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9:25 AM–10:00 AM; #ISO–013 Understanding the Annex L Revision
Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA
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10:00 AM–10:30 AM; Refreshment Break |
ISO TRACK 2
KEYNOTE - CREATING BUY-IN FOR QMS IMPLEMENTATION
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Palm Ballroom 3-5; Track Chair: Amy Spomer; RC: Charli Hoialmen |
10:30 AM–11:05 AM; #ISO–021 Giving Your QMS a Personality to Drive Employee Engagement
David Disney, Quality Manager, Protocast, Inc., Commerce City, CO, USA
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11:05 AM–11:50 AM; #ISO–022 Panel Discussion: The User's View of ISO 9001 Implementation & Integration
Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA
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12:00 PM–1:00 PM; Lunch Break
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MONDAY AFTERNOON - MARCH 22, 2021
ISO TRACK 3
TURBO CHARGE YOUR AUDITS
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Track Chair: Nancy Pasquan; RC: William Mizak |
1:00 PM–1:35 PM; #ISO–031
Making the ISO 9001-Based System Work for Your Company, Not Your Auditor
Don McFarland, Technical Manger, Aerospace, NSF-ISR, LTD, Ann Arbor, MI, USA
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1:35 PM–2:10 PM; #ISO–032
Using the “LAB” Method to Turbo Charge Your Audits
Wali Alam, President, Quality Institute of America, Houston, TX, USA
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2:10 PM–2:45 PM; #ISO–033
How to Succeed as a 21st Century Auditor
Puthucode Rajamani, President, Rajamani Group, LLC, Milltown, NJ, USA
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ISO TRACK 4
QMS IN THE MODERN DIGITAL AGE
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Track Chair: Charli Hoialmen; RC: Steve Dietzel |
1:00 PM–1:35 PM; #ISO–041
Implementing & Maintaining a QMS in the Electronic Age
Kyle Chambers, QMS Advisor, Texas Quality Assurance, Friendswood, TX, USA
Darci Chambers, The Boss Lady, Texas Quality Assurance, Friendswood, TX, USA
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1:35 PM–2:10 PM; #ISO–042
Applying the ISO 9001 Standard to Healthcare Big Data
Joseph Larach, Senior Manager Quality Engineering, Health Management Systems, Irving, TX, USA
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2:10 PM–2:45 PM; #ISO–043
Redefining Certification: It’s Not Your Grandfather’s Management System
Lisa Purcell, Director of Management Systems, TUV Rheinland of North America, Inc., Littleton, MA, USA
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ISO TRACK 5
DEVELOPING A RISK-BASED MANAGEMENT SYSTEM
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Track Chair: Roger Ritterbeck; RC: Christine Park |
1:00 PM–1:35 PM; #ISO–051
Developing a Risk Based Internal Audit Plan
Laura Halleck, Sr. QMS Consultant, Quality Support Group, Westford, NH, USA
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1:35 PM–2:10 PM; #ISO–052
Audit Nonconformity Grading Using a Risk-Based Approach
Mark Allen Durivage, Managing Principal Consultant, Quality Systems Compliance, LLC, Lambertville, MI, USA
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“He who is not courageous enough to take risks will accomplish nothing in life.”
― Muhammad Ali
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2:45 PM–3:15 PM; Refreshment Break
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ISO TRACK 6
AUDITING WITH A MISSION
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Track Chair: David Disney; RC: Robert Freeman |
3:15 PM–3:50 PM; #ISO–061
ISO 9001 Auditing – The Dilemma
David Auda, Reliability/Safety Engineer, Volvo/Mack Truck, Greensboro, NC, USA
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3:50 PM–4:25 PM; #ISO–062
Auditing With Purpose
Nora Janette Milley, Extension Specialist, NC State University - Industry Expansion Solutions, Horse Shoe, NC, USA
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4:25 PM–5:00 PM; #ISO–063
Internal Auditing Basics: The Do’s and Don’ts for Success!
Beth Coody, Owner, ISO Solutions Now, LLC, Splendora, TX, USA
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ISO TRACK 7
QMS IN THE CLOUD
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Track Chair: Buddy Cressionnie; RC: Steve Dietzel |
3:15 PM–3:50 PM; #ISO–071
Usage and Validation of Cloud Technologies in a Regulated Environment
Pratima 'anu' Virkar, Head of Quality and Compliance IBM WHLS, IBM, Durham, NC, USA
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3:50 PM–4:25 PM; #ISO–072
ISO 9001 Compliance in Cloud Based Computing Systems
Norma Antunano, IT Senior Consultant/ Adjunct Faculty, Consulting Firm/University, Austin, TX, USA
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4:25 PM–5:00 PM; #ISO–073
Advanced Problem Solving: A Systematic Approach to Root Cause Analysis
Jim Leonard, Sr. Consultant, Quality Support Group, Ave Maria, FL, USA
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ISO TRACK 8
IMPLEMENTING A
RISK-BASED MANAGEMENT SYSTEM
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Track Chair: Lorri Hunt; RC: William Mizak |
3:15 PM–3:50 PM; #ISO–081 Implementing a Risk-Based Management System Using the ISO 9001 and ISO 31000
Dr. Marc Siegel, Director, Global Security and Resilience Projects, San Diego State University, Encinitas, CA, USA
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3:50 PM–4:25 PM; #ISO–082
A Common Sense Approach to Risks and Opportunities
Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA
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“You can measure opportunity with the same yardstick that measures the risk involved. They go together.”
― Earl Nightingale
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TUESDAY MORNING - MARCH 23, 2021
ISO TRACK 9
UNLEASHING THE POWER OF PEOPLE AND ORGANIZATIONS
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Track Chair: Robert Freeman; RC: William Mizak |
8:00 AM–8:40 AM; #ISO–091
The Eight Weapons of a Quality Leader in a "Team Focus" Environment
Dr. Tim O'Hanlon, Managing Principal, Praestare Limited, Birmingham, United Kingdom
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8:40 AM–9:15 AM; #ISO–092
Performance-Based Management
Robert Freeman, Managing Director, ACI Assurance, LLC, Dallas, TX, USA
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9:15 AM–9:50 AM; #ISO–093
Excellence & Innovation Acceleration: Unleashing the Power of Great People
Jose Pires, President, Global Excellence & Innovation, San Antonio, TX, USA
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ISO TRACK 10
TOOLS FOR
SHARPENING
YOUR QMS
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Track Chair: Jack West;
RC: Nancy Pasquan |
8:00 AM–8:40 AM; #ISO–101 Auditor Tool Box-Process Interaction Diagram
Steve Michael Baysinger, Director of Logistics, BayMerica, LLC, Spring Branch, TX, USA
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8:40 AM–9:15 AM; #ISO–102
5S as a Catalyst for Change
Mian Saqib Sohail, Senior Manager Organization Development, Artistic Milliners, Karachi, Pakistan
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“Quality control is more than a state of mind. It requires effective tools.”
― Shigeru Mizuno
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ISO TRACK 11
BEYOND THE MINIMUM QMS REQUIREMENTS FOR AEROSPACE
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Track Chair: Alan Daniels; RC: David Disney |
8:00 AM–8:40 AM; #ISO–111
AS9100, AS9110, AS9120: Moving Past the Minimum
Alan Daniels, Quality Strategy and Industry Standards Management, The Boeing Company, Seattle, WA, USA
Buddy Cressionnnie, President, ASD Expertise, Trphy Club, TX, USA
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8:40 AM–9:15 AM; #ISO–112
Aerospace Adopts Automotive APQP Requirements With the New AS9145 Standard
Roger Ritterbeck, Aerospace Program Manager, Bureau Veritas Certification, Houston, TX, USA
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9:15 AM–9:50 AM; #ISO–113
Even Earthquakes Cannot Shake an Effective QMS
Kirk R. Armstrong, Program Analyst, SA-Tech, China Lake, CA, USA
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9:50 AM–10:15 AM; Refreshment Break
ISO TRACK 12
ACHIEVING SIMPLIFIED QMS THROUGH INTEGRATION
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Track Chair: Charli Hoialmen; RC: Christine Park |
10:15 AM–10:50 AM; #ISO–121
Integration: The Square Peg and Round Hole Conundrum
Terry A. Mors, Principle Consultant, ERM, Inc., Dexter, MI, USA
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10:50 AM–11:25 AM; #ISO–122
Future Integrated Management System Auditing: ISO 9001, ISO 14001, ISO 45001 and More
Dr. Roderick A. Munro, Senior Lead Assessor, Lloyd’s Register, Houston, TX, USA
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11:25 AM–12:00 PM; #ISO–123
The Need for a Cause and Corrective Action Report System
Christian Lesesne, Senior Consultant, Park Avenue Solutions, Phoenix, AZ, USA
Leigh Ann Schildmeier, Founder & President, Park Avenue Solutions, Phoenix, AZ, USA
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12:00 PM–1:00 PM; Lunch Break
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ISO TRACK 13
STRATEGIES FOR PROCESS
IMPROVEMENT
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Track Chair: Roger Ritterbeck;
RC: Amy Spomer |
10:15 AM–10:50 AM; #ISO–131
ISO 9001 and Lean Six Sigma Comparison and Optimization of Synergies
Maria Achilleoudes, Operational Excellence Consultant and Trainer, Fit Business, Egkomi, Cyprus
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10:50 AM–11:25 AM; #ISO–132
Strategic Project Management for Operational Excellence
Tony Belilovskiy, Director, International Institute for Customer-Centered Leadership, Sarasota, FL, USA
Robin Lawton, Leadership Strategist, C3 Excellence, Inc, Sarasota, FL, USA
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"If you can't describe what you are doing as a process, you don't know what you're doing."
– W. Edwards Deming
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ISO TRACK 14
REGULATORY &
QUALITY JOINING FORCES
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Track Chair: Buddy Cressionnie;
RC: Robert Freeman |
10:15 AM–10:50 AM; #ISO–141
Integrating Regulatory Affairs Into the Quality Management System
Christine Park, Consultant, Christine Park & Associates, Villa Rica, GA, USA
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10:50 AM–11:25 AM; #ISO–142
Objectives and Measures Under ISO 9001:2015 and ISO 13485:2016
Nancy Pasquan, Principal, Eyes On, Inc., Escondido, CA, USA
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“If you think compliance is expensive, try non‐ compliance” ― Former U.S. Deputy Attorney General, Paul McNulty
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12:00 PM–1:00 PM; Lunch Break
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12:00 PM–1:00 PM; Lunch Break
TUESDAY AFTERNOON - MARCH 23, 2021
ISO TRACK 15
GLOBAL SUPPLY CHAIN MANAGEMENT
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Track Chair: Lorri Hunt; RC: Nancy Pasqua |
1:00 PM–1:35 PM; #ISO–151
Creating Mutually Beneficial Supplier Partnerships in a Global Economy
Kathryn Roberts, CEO, The BlueWater Group, Inc., Wilmington, NC, USA
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1:35 PM–2:10 PM; #ISO–152
Mitigate Risk Within Your Supply Chain and Control Supplier Costs
Mike Miller, Founder & CEO, TIP Technologies, Waukesha, WI, USA
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2:10 PM–2:45 PM; #ISO–153
Risk Based Thinking & Supply Chain Compliance
Andrew Cole, Principle Consultant, ARC Verification, Parrish, FL, USA
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ISO TRACK 16
LEARNING, WORKING, AND LEADING IN QMS
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Track Chair: Amy Spomer; RC: Christine Park |
1:00 PM–1:35 PM; #ISO–161
Awareness Training for Employees Patsy Ball Brown, Consultant, Brown & Associates Quality Consulting, Inc., Pine Bluff, AR, USA
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1:35 PM–2:10 PM; #ISO–162
Alignment Between Learning, Working, and Leading Determines Individual and Systems Success
Dr. Alan J. Peterson, CEO, AJP & Associates, LLC, West Fargo, ND, USA
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“Learning is not attained by chance, it must be sought for with ardor and attended to with diligence.”
―Abigail Adams
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ISO TRACK 17
SUSTAINED SUCCESS
Mini-Workshop
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Track Chair: Jack West; RC: David Disney
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1:00 PM–2:45 PM; #ISO–171 Enhancing Your QMS to Achieve Sustained Success
Dr. Isaac Sheps, Chairman, Central Committee for MSS, Standards Institution of Israel, Ramat Hasharon, Israel
John E. (Jack) West, Principle, John West Consulting, LLC, The Woodlands, TX, USA
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2:45 PM–3:15 PM; Refreshment Break
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ISO TRACK 18 ROUND TABLE DISCUSSION
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Track Chair: Lorri Hunt; RC: David Disney
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3:00 PM–3:45 PM; #ISO–181
Achieving Standards Compliance Is Not Enough to Achieve Sustained Success
Charles Cianfrani, President, Green Lane Quality Management Services, LLC, Green Lane, PA, USA John E. (Jack) West, Principle, John West Consulting, LLC, The Woodlands, TX, USA
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WEDNESDAY - MARCH 24, 2021
ISO WS3 8:00 AM - 4:00 PM; #ISO–201; How to Audit a ISO 9001:2015 Process-Based QMS
Charles Cianfrani, President, Green Lane Quality Management Services, LLC, Green Lane, PA, USA John E. (Jack) West, Principle, John West Consulting, LLC, The Woodlands, TX, USA
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