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Please click here to view the floor layout & map
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Registration
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Palm Office Foyer
Badge Pick Up
Sunday, March 12, 2023:
7 AM-10 AM; 5 PM-6 PM
Monday, March 13, 2023:
7 AM-10 AM; 3 PM-5 PM
Tuesday, March 14, 2023:
7 AM-10 AM; 5 PM-6 PM
Wednesday, March 15, 2023:
7 AM-10 AM; 3 PM-5 PM
Thursday, March 16, 2023:
7 AM-10 AM; 3 PM-5 PM
Gift Distribution
Monday-Thursday: 1 PM-3 PM
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Registration Committee:
Charli Hoialmen
Jon Hoialmen
San West
Gifts: Jon Hoialmen
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ISO TRACK 1
Keynote: What is New with Quality Management Standards?
Palm Ballroom 4
Moderator: Lorri Hunt
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8:00 AM–8:10 AM
Opening Remarks
Lorri Hunt, Chair, 2023 ISO 9000 World Conference
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8:10 AM–9:00 AM; #ISO–011 read more
It’s “A Whole New World"
 Lori Gillespie, Vice President, ANSI National Accreditation Board (ANAB), Milwaukee, WI, USA
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9:00 AM–9:45 AM; #ISO–012 read more
Does ISO 9001 Fit for the Future – Is a Revision Required?
Dr. Isaac Sheps, Chair of the Central Committee for MS Standards, The Standards Institution of Israel, Ramat Hasharon, Israel
John E. (Jack) West, Past Chair US TAG to TC 176 & Member of SC 2 WG on the QMPs, The Woodlands, TX, USA
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9:45 AM–10:15 AM; Refreshment Break
Palm Ballroom 2 |
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ISO TRACK 2
Plenary: Energize Your Quality Management System
Palm Ballroom 4
Moderator: Amy Spomer
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10:15 AM–10:50 AM; #ISO–021 read more
Energize Your Quality Management System - Don't Let it Quiet Quit
Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA
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10:50 AM–11:25 AM; #ISO–022 read more
Quality 4.0: Quality Then, Now, and the Future
Wali Alam, President, Quality Institute of America, Inc, Houston, TX, USA
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11:25 AM–12:00 PM; #ISO–023 read more
Panel Discussion – Future Proof Your Quality Management System
Moderator: Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA
Panelists
Patsy Brown, Consultant / Trainer, Brown & Associates Quality Consulting, Inc.
Robert Freeman, Managing Director for A Cube TIC - Americas
Dr. Isaac Sheps, Chair of the Central Committee for MS Standards, The Standards Institution of Israel
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12:00 PM–1:15 PM, Lunch Break
Palm Ballroom 2
11:45 -12:30 PM - PBB & RR; 12:30-1:15 NP
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2023 Conference Chair’s Message
 As the ISO 9000 and Audits Conference committee plans for the 2023 conference and establishes the program to focus on relevant topics, one thing is clear, planning for the unknown is challenging. This is exactly the challenge organizations are faced with today.
Organizations continue to be faced with the same challenges: hiring employees, supply chain issues, logistics issues, cyber security concerns, and balancing ... read more
Lorri Hunt, Conference Chair
2023 ISO 9000 & Audits World Conference
Feel free to download ISO 9000 Zoom virtual backgrounds
Meeting Room Grand Masters:
Ballroom 3 – Amy Spomer
Ballroom 4 – Nancy Pasquan
Ballroom 5 – Kathy Abbett
AV: Tracy Omdahl
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MONDAY AFTERNOON, MARCH 13, 2023
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ISO TRACK 3
Quality 4.0 & Digital Transformation of QMS
Palm Ballroom 3
Moderator: Charli Hoialmen
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1:15 PM–1:50 PM; #ISO–031 read more
Accelerating Your Digital Transformation Initiative in the Post-Covid Age
Mercina Jobin, Senior Quality & Transformation Analyst, Interfacing Technologies, Montreal, QC, Canada
Scott Armstrong, Partner, Interfacing Technologies, Montreal, QC, Canada
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1:50 PM–2:25 PM; #ISO–032 (V1, V2) read more
Digitalization Path through Collaboration
Norma Antunano, Staff, IT Business Partner Analyst, AMD University, Austin, TX, USA
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2:25 PM–3:00 PM; #ISO–033 (V) read more
Leverage Your Quality Management System to Implement a Sustainability Program
Phil Ruggiero, Quality Manager, Nexeo Plastics LLC, Spring, TX, USA
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ISO TRACK 4
Data Analysis for QMS Applications
Palm Ballroom 4
Moderator: Kathy Abbett
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1:15 PM–1:50 PM; #ISO–041 read more
What’s Best for You: 100% Inspection or Statistical Sampling?
Michael Ford, Principal, TQM Works Consulting, Port Crane, NY USA
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1:50 PM–2:25 PM; #ISO–042 read more
Event Logs to Avoid Lost Issues
Nancy L. Pasquan, Principal, Eyes On, Inc., Escondido, CA, USA
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2:25 PM–3:00 PM; #ISO–043 read more
Redefining Quality to Succeed in the Customer Experience World
John A. Goodman, Vice Chairman, Customer Care Measurement & Consulting, Washington, DC, USA
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ISO TRACK 5
Updates on Critical Standards Development
Palm Ballroom 5
Moderator: TBD
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1:15 PM–1:50 PM; #ISO–051 read more
How to Maintain an Effective IATF 16949 QMS
Noel Walter, Owner, NDW Associates, Murrells Inlet, SC, USA
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1:50 PM–2:25 PM; #ISO–052 read more
Virtual Med Dev Audits with Google Drive 
Tracy P. Omdahl, Chief Quality Officer, myQualityCloud, Orlando, FL USA
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2:25 PM–3:00 PM; #ISO–053 read more
Ten Common Mistakes in Supplier Auditing 
Kory Randall, Supplier Quality Engineer, Quality Auditing LLC, Roseville, MN USA
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3:00 PM–3:30 PM; Refreshment Break
Palm Ballroom 2
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ISO TRACK 6
ISO Standards to Ensure Sustainability
Palm Ballroom 3
Moderator: Jack West
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3:30 PM–4:05 PM; #ISO–061 read more
Applying the ISO Science to Ensure Sustainability in the Organization
Dimitrina Gencheva, Quality Director, Enchanted Rock, Houston, TX, USA
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4:05 PM–4:40 PM; #ISO–062 read more
More Than Just IT - ISO 27001 and Non-Technical Threats
Kevin Whalen, President, Diversified Management Systems, Lincolnton, GA, USA
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ISO TRACK 7
Innovative Audit Tools-Virtual and Onsite
Palm Ballroom 4
Moderator: Patsy Ball Brown
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3:30 PM–4:05 PM; #ISO–071 read more
Blended Process Audits - Effective Use of Virtual and Onsite Audit Tools and Techniques
Patsy L. Brown, Consultant/Trainer, Brown & Associates Quality Consulting, Inc., Pine Bluff, AR, USA
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4:05 PM–4:40 PM; #ISO–072 read more
The Power and Effectiveness of Agile-Driven Internal Audits
Michael Prior, Auditor/Director of Business Development, QIA, Houston, TX, USA
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ISO TRACK 8
Changes to Aerospace Certification
Palm Ballroom 5
Moderator: TBD
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3:30 PM–4:05 PM; #ISO–081 read more
QMS Implementation Support
Noel Walter, Owner, NDW Associates, Murrells Inlet, SC, USA
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4:05 PM–4:40 PM; #ISO–082 read more
Reduce Supplier Risk and Ensure Customer Satisfaction Through PPAP
Laura Halleck, Sr. QMS Consultant, Quality Support Group, Pelham, NH, USA
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TUESDAY MORNING, MARCH 14, 2023
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