ISO 9000 & AUDITS WORLD CONFERENCE SPEAKER BIOGRAPHY Robert Freeman President, Practical Perspectives, Dallas, TX USA

Robert Freeman is president of Practical Perspectives in Dallas, Texas. Practical Perspectives is a management systems and transitional management consultancy that has assisted more than 300 organizations with the development and implementation of quality, environmental and occupational health and safety management systems. These organizations cover a broad range of sizes and industries, and include both manufacturing and service organizations from the public and private sectors. Robert’s background includes senior level positions within organizations from both an operations and quality perspective, having served as both a Plant Manager and as a Director of Quality. He is a member of ISO Technical Committee (TC) 176 and serves as the lead U.S. technical expert on the next revision of ISO 9004. Robert is also a member of the United States Technical Advisory Group (TAG) to ISO Technical Committee (TC) 176 – Quality Management and Quality Assurance standards (including ISO 9001 and ISO 9004), and a member of Project Committee (PC) 302 – Auditing standard (ISO 19011), having served as the Head of Delegation for the United States for PC302. He is a senior member of the American Society for Quality (ASQ), having published a number of articles in Quality Progress, and is a registered lead auditor for ISO 9001 through Exemplar Global.