ISO 9001 and ISO50001-Comparison and Synergies

Industry: All Industries

Keywords: Quality; Energy; Management

Level: Intermediate

LinkedIn: https://www.linkedin.com/in/mkoumoullou/

The ISO 9001 Quality Management System (QMS), first published in 1987, is a standard that provides requirements on the infrastructure of an organization, with main focus on the satisfaction of its customers with the products and services offered. ISO50001 energy management systems (EnMS), first published in 2011, is an international standard focusing on energy management. It provides organizations with a framework and a systematic approach to manage and continually improve their energy performance, energy efficiency, and energy consumption. It too provides requirements on the infrastructure of an organization.

Nowadays, many customers, especially government agencies, require the supplier organizations to be certified to these standards in order to obtain their products and services. The two standards have been implemented by a wide range of organizations, including industrial/manufacturing as well as services. They have several common characteristics and synergies as well as some distinct differences.

This presentation outlines

a) the history and objectives of each approach,

b) a summary of the principles of each methodology and

c) the different roles and responsibilities required for the implementation of each.

It then proceeds to compare the two methodologies point by point, highlighting their main similarities, differences and synergies. An implementation strategy of the two methodologies is then suggested with different scenarios, taking into consideration different decision criteria and the optimization of their synergies.

Maria Achilleoudes

Operational Excellence Consultant and Trainer, Fit Business Consulting and Training, Nicosia, Cyprus

Maria Achilleoudes has a “Master of Science” (Honors) from Columbia University School of Engineering and Applied Science and a “Bachelor of Science” (Honors) from Queens College of the City University of New York. She is a management consultant and trainer specializing in operational excellence. She has carried out operational improvement studies which resulted in substantial efficiency improvements, cost reductions, reduction of operational risk, improvements to the service and product quality and employee morale.

She has implemented lean, effective and efficient ISO9001 and ISO13485 QMS’s. She has developed the operational infrastructure and post-merger integration for a number of companies and she is a BSI Lead Assessor for ISO9001 QMS. She designed and modeled for the Government of Cyprus the business processes for the operation of Electricity Market in Cyprus. As a trainer, she offers open and in-house seminars and workshops in the areas of her expertise.

Prior to this, she worked as an internal consultant, project manager and manager of quality and productivity for financial institutions for 12 years. The projects she has implemented, resulted in major cost reductions and significant improvements in customer service, quality, productivity, resources utilization and staff satisfaction. For four years she worked for IBM USA, New York, in the Quality and Marketing divisions where quality is a day-to-day practice. She is a Certified Management Consultant.