Mrs. Patsy Ball Brown is the principle consultant for Brown & Associates Quality Consulting, Inc. She has experience in quality engineering and quality management with AT&T, Lucent Technologies, Lennox Industries, and as an independent trainer and consultant. She provides training through Plexus International for the Automotive Industry Action Group (AIAG) for a variety of automotive quality topics. Mrs. Brown has a broad base of experience in quality management and quality engineering. She is also experienced in environmental management and OS&H requirements. She has provided training and consulting support to companies in achieving registration to one of the ISO 9000-based standards, including automotive and aerospace industry standards, and in developing parallel management systems for environmental management, food safety and quality, and safety. Mrs. Brown has extensive audit experience in evaluating management systems for compliance to the requirements of the various standards.
Mrs. Brown is a Six Sigma Black Belt and has extensive experience in effective problem solving and root cause analysis. She has led six sigma teams in process improvements resulting in significant financial savings.
Mrs. Brown is a Fellow in ASQ and a former Board of Directors member. She holds ASQ certifications as a Quality Engineer, Reliability Engineer, Quality Auditor, Manager of Quality/Organizational Excellence and Six Sigma Black Belt. She has two master’s degrees – one in Industrial Engineering and one in Engineering Management. She is a contributing author to Supply Management Handbook, published by ISM and to technical journals, including The Auditor, and is a frequent conference speaker.